W.E. Black Termite & Pest Control, Inc.

Overview:
W.E. Black Termite & Pest Control, Inc. is a pest control service located in Anderson, SC. The company specializes in a variety of pest control solutions, including termite treatment and dehumidification services, catering primarily to residential clients.

Services Provided:
– Termite control
– Whole house dehumidification
– General pest control

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (864) 375-1899
Website: www.weblackpestcontrol.com

Customer Reviews and Sentiment:
W.E. Black Termite & Pest Control, Inc. has received a range of reviews with an overall positive sentiment:

Google Reviews: 4.4 stars based on 16 reviews.

Positive feedback emphasizes the company’s promptness, thoroughness, and professionalism. Customers value the local ownership and fair pricing.

Examples of positive reviews include:
“They always do a fantastic job and at a fair price.” – Larry Kennedy
“Lauren went above and beyond to help with my 6 month follow-up.” – Josh Vaughn
“Great folks, professional, and friendly.” – Hugh Still

However, a notable negative review highlights issues with customer service, particularly an unpleasant interaction with a receptionist.

Example of a negative review:
“I hung up and chose to call a different company.” – Ulysses Esqueda

Review Summary:
Positive Sentiments: Prompt and informative service, professionalism, fair pricing, and local ownership.
Negative Sentiments: Poor customer service experience reported by some customers, particularly with reception.

Additional Ratings:
BirdEye: 4.4 stars based on 16 reviews, indicating consistent customer satisfaction.
Total Lead Smart Rating: 7.8/10, reflecting strong positive sentiments but with noted concerns in customer service that could impact potential client experiences.

Conclusion:
W.E. Black Termite & Pest Control, Inc. stands out for its professional and thorough pest control services in Anderson, SC. Customers generally appreciate the company’s reliability and responsiveness, though attention to improving customer interaction could enhance overall satisfaction further.