Ask the Bug Man | Pest Management Services in Eugene, Oregon 97404

Ask the Bug Man | Pest Management Services

1065 River Rd, Eugene, OR 97404

4.4 (65 reviews)

Overview:
Ask the Bug Man | Pest Management Services is a reputable pest control company located in Eugene, OR. They specialize in a variety of pest management solutions, focusing on effective treatments and excellent customer service. With a commitment to providing safe and efficient services, they are well-regarded in their community.

Services Provided:
– General pest control
– Ant control
– Wildlife management
– Customer consultations

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (541) 729-8629
Website: https://www.askthebugmanoregon.com/?utm_source=gmb

Customer Reviews and Sentiment:
Ask the Bug Man has received generally positive reviews across various platforms, achieving a rating of 4.4 stars based on 65 reviews.

Positive feedback highlights the company’s professionalism, responsiveness, and effective customer service. Customers often commend the knowledge and friendliness of staff members.

Examples of positive reviews include:
“Very efficient and professional. Helpful and responsive with calls and questions.” – alison hennes
“Austin was an absolute pleasure! He was very knowledgeable and respectful!” – K Jenn
“These guys are awesome. They evicted our unwanted guest before it did any more damage.” – Bob Williams

However, there have been some mixed sentiments, such as a previous complaint regarding professionalism, although the customer acknowledged an improved experience later.

Review Summary:
Positive Sentiments: Efficient service, knowledgeable staff, excellent customer service, responsive to inquiries.
Negative Sentiments: Past complaints about professionalism, though recent feedback indicates improvement.

Additional Ratings:
BirdEye: 4.4 stars based on 65 reviews, showcasing overall satisfaction with occasional negative experiences.
Total Lead Smart Rating: 8.3/10, reflecting high customer satisfaction alongside a few mixed experiences that have been addressed over time.

Conclusion:
Ask the Bug Man | Pest Management Services is a dependable choice for pest control in Eugene, OR. The company is recognized for its knowledgeable staff and efficiency, making customer satisfaction a priority. Prospective clients can feel confident in their services, but should be aware of some past issues that have since shown improvement.

Member Since August 2024

Listing Id 193927

Contact Info

1065 River Rd, Eugene, OR 97404
(541) 729-8629
Lead Smart Rating :
8.3/10.0

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Listing location

1065 River Rd, Eugene, OR 97404

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Reviews

C B

a month ago

I recently talked to Austin as I was working about help with ant problems. As he was working he stopped for a couple minutes out of his time to answer some questions. This gentleman was very nice and knowledgeable about the questions I had. I am now going to set up an appointment with this company due to the fact that Austin did a tremendous job answering question and really knows his job real well. Hats off Austin. Every company needs guys like this.!!

alison hennes

2 months ago

Very efficient and professional. Helpfuland responsive with calls and questions

Karen Lacey

3 months ago

Super efficient! We needed extra ant baits for inside the house issue…Jared brought them the next day! He always takes time for any questions when he services the house once a month. Great price for excellent services!!!!

Tiffany Petersen

5 months ago

Amazing customer service and gets the job done safely so my children and animals won’t be in danger

K Jenn

6 months ago

Austin was an absolute pleasure! He was very knowledgeable and respectful! He definitely got the job done! Thanks again Austin!

James Anderson

8 months ago

The owner of this company is a thug! Updated on Nov 2023: It’s been a while since my last review, and I’ve had another, much more positive interaction with this company. I’m raising my review to reflect the better professionality and acknowledging that people can improve and learn from their experience.

C. G.

8 months ago

Quick and responsive. No contracts- very knowledgeable!!

Nichoel Saltekoff

9 months ago

Knowledgeable, friendly and have had multiple positive experiences with them. Thanks for your help!

Gregory Brokaw

a year ago

Excellent, gave great advice right over the phone. No hard sell.

Bob Williams

a year ago

These guys are awesome. We had an emergency this weekend and they were so knowledgeable and helpful. They evicted our unwanted guest before it did any more damage. Thank you so much. Got a pest issue? Hire this team!