Overview:
Express Pest Services is a pest control service located in Shawnee, Oklahoma. The company is dedicated to providing efficient pest management solutions for residential and commercial customers, ensuring a pest-free environment.
Services Provided:
– General pest control
– Flea treatment
– Insect management
– Termite control
Wildlife Control Offered:
No
Timings:
Monday to Friday 8 AM to 6 PM
Contact Information:
Phone: (405) 395-4399
Website: https://expresspestservices.com
Customer Reviews and Sentiment:
Express Pest Services has an impressive rating of 4.8 stars based on 61 reviews.
Positive feedback highlights the company’s knowledgeable staff, responsiveness, and thorough service. Customers consistently commend the professionalism, attention to detail, and the friendly nature of the service team.
Examples of positive reviews include:
“Great people great service” – Robert King
“Brendan is seriously so helpful and gives great customer service.” – Brittany Coley-Roberts
“Tyler did a great job. good people to work with.” – James Brannon
However, there are some concerns regarding the availability and effectiveness of treatments, particularly in urgent situations.
An example of a negative review is:
“They promise you the world…but it’s pointless if you can’t get them to come out.” – Hannah Cooper
Review Summary:
Positive Sentiments: Knowledgeable staff, great customer service, thorough treatments, friendly interactions, professionalism.
Negative Sentiments: Delays in appointments during high-demand periods, issues with follow-up treatments.
Additional Ratings:
Google Reviews: 4.8 stars based on 61 reviews, indicating overall customer satisfaction with a few reported issues.
Total Lead Smart Rating: 7.5/10. This rating reflects the strong customer sentiment despite some feedback regarding service delays and follow-up communication.
Conclusion:
Express Pest Services stands out for its exceptional customer service and thorough pest control solutions in Shawnee, OK. While the company has received accolades for its professionalism and technician knowledge, prospective clients should be aware of potential delays during peak demand times.
Member Since August 2024
Listing Id 207993