Overview:
Extermital Termite & Pest Control is a pest control service located in Dayton, OH. The company offers a range of pest management solutions, focusing primarily on termite and general pest control services.
Services Provided:
– Pest control
– Termite control
– Inspection and treatment advice
– Preventative measures for ants and other pests
Wildlife Control Offered:
No
Timings:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (937) 253-6144
Website: www.extermital.com
Customer Reviews and Sentiment:
Extermital Termite & Pest Control has received generally positive reviews, with a current rating of 4.5 stars based on 46 reviews.
Positive feedback highlights the professionalism, thoroughness, and knowledge of their staff, particularly Charles, who has been commended for his customer service and expertise.
Examples of positive reviews include:
“Charles is awesome. He was very thorough and honest.” – Lisa Anderson
“His easy-going personality made for a wonderful experience.” – Michael Wiese
“Charles has been nothing short of AMAZING to work with.” – Chantler Jernigan
Conversely, some complaints indicate dissatisfaction with their service delivery and effectiveness, especially in managing severe pest issues like bed bugs.
Examples of negative reviews include:
“They want almost $400 a year to not inspect my stations.” – Sandra Petrie
“If you cannot do the job correctly, then do not market it as a service.” – Aleysha Ross
Review Summary:
Positive Sentiments: Professionalism, thorough service, knowledgeable staff, good communication, and effective pest prevention tips.
Negative Sentiments: Complaints about effectiveness in pest control, particularly for severe infestations, and customer service issues.
Additional Ratings:
BirdEye: 4.5 stars based on 46 reviews, showing a strong overall customer satisfaction but with some notable concerns regarding specific services.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 7.5/10. This rating reflects overall customer satisfaction, quality of pest control services offered, and the mixed feedback about service effectiveness.
Conclusion:
Extermital Termite & Pest Control appears to be a reliable choice for pest management in Dayton, OH, with a solid reputation for professionalism and thoroughness. However, potential customers should consider the mixed reviews regarding specific services like bed bug treatments before making a decision.
Member Since August 2024
Listing Id 192718