Central Exterminating Company

Overview:
Central Exterminating Company, located in Cleveland, OH, is a pest control service provider with a long-standing reputation in the industry. Established since the 1970s, the company specializes in a variety of pest control solutions tailored to residential and commercial needs.

Services Provided:
– Pest control services
– Bee removal
– General extermination
– Customer support and consultation

Wildlife Control Offered:
No

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (216) 771-0555
Website: https://centralexterminating.com/

Customer Reviews and Sentiment:
Central Exterminating Company has received mixed reviews from customers.

Google Reviews: 4.6 stars based on 22 reviews.

Positive feedback emphasizes the company’s knowledgeable and professional staff. Many customers appreciated the promptness and effectiveness of the services provided.

Examples of positive reviews include:
“Knowledgeable and professional, since the 70’s..” – Terry Taylor
“Rob came out promptly and took care of my bee infestation.” – Sharon Fisher
“Greg from Central Exterminating did a great job.” – LaShauna Treadwell

However, some negative reviews pointed to issues with communication and customer service.

Examples of negative reviews include:
“Do not bother with Central Exterminator if you live on the east side…calls/messages don’t get returned.” – Jennifer H.
“The technicians…are very rude.” – Teresa Andrews

Review Summary:
Positive Sentiments: Knowledgeable staff, prompt service, effective pest control.
Negative Sentiments: Poor communication, rude customer service representatives.

Additional Ratings:
BirdEye: 4.6 stars based on 22 reviews, indicating solid customer satisfaction alongside some critiques.
Total Lead Smart Rating: 7.5/10. This rating reflects the overall satisfaction noted by customers, balanced by significant concerns regarding communication and service quality.

Conclusion:
Central Exterminating Company is generally regarded as a reliable choice for pest control services in Cleveland, OH, with a strong emphasis on professionalism and effectiveness in treatment. However, potential customers should consider the mixed reviews, particularly relating to customer service and communication challenges, before making a decision.