Bug-N-A-Rug Exterminators

Overview:
Bug-N-A-Rug Exterminators is a reputable pest control service located in Wilmington, NC. They specialize in providing effective pest management solutions with a focus on customer satisfaction and professional service.

Services Provided:
– Pest control services
– Maintenance contracts
– Rodent control
– Insect control

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (910) 254-9443
Website: www.bugnarug.com

Customer Reviews and Sentiment:
Bug-N-A-Rug Exterminators has received strong positive feedback across various platforms:

Google Reviews: 4.9 stars based on 104 reviews.

Positive sentiments emphasize their professionalism, reliability, and effectiveness in managing pest-related issues.

Examples of positive reviews include:
“Always on time, professional, provide a much valued service…” – Laurel Dabb
“Professional, responsive and dependable service.” – J Fern
“Prompt, friendly. Always ask me if there’s a particular area…” – Sharon Welsh

However, there is a negative sentiment that highlights issues with customer support:
“I don’t know how this company has high rating. My experience was terrible…” – Bruce MacFarlane

Review Summary:
Positive Sentiments: High level of professionalism, timeliness, effective pest control, strong customer relationships.
Negative Sentiments: Concerns regarding customer support after contract commitment.

Additional Ratings:
BirdEye: 4.9 stars based on 104 reviews, consistent with high customer satisfaction but includes isolated negative experiences.
Total Lead Smart Rating: 8.4/10 – This rating reflects overall customer satisfaction and a history of excellent service, though marred slightly by the negative review regarding customer support.

Conclusion:
Bug-N-A-Rug Exterminators stands out as a highly regarded pest control service in Wilmington, NC, known for their reliable and professional services. While the majority of customers express satisfaction, potential clients should consider the single negative experience about customer support as they make their decision.