Team Pest USA

Overview:
Team Pest USA is a pest control service based in Raleigh, NC, specializing in residential pest management solutions. The company is located at 7424 ACC Blvd Suite 107 and aims to provide effective pest treatments to ensure customer satisfaction.

Services Provided:
Pest control services, residential treatments, termite management.

Wildlife Control Offered:
No

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (919) 985-8860
Website: https://pestusa.com/raleigh

Customer Reviews and Sentiment:
Team Pest USA has received mixed reviews across several platforms:

Google Reviews: 3.6 stars based on 16 reviews.

Positive feedback highlights the company’s effective pest management and responsive customer service. Customers have appreciated prompt responses and the thoroughness of treatments.

Examples of positive reviews include:
“So far Team Pest has been good. Bugs stop coming…” – E Sugarman
“I had an issue with one of my termite traps and they sent someone out the next day…” – John Ankelman
“Very polite over phone and in person, goes above and beyond…” – Jacob Walters

Negative feedback, however, points to unprofessional service and communication issues. Some customers expressed frustration over improper appointments and unresponsive service follow-up.

Examples of negative reviews include:
“Team Pest USA guy came by the house yesterday. He said he had wrong house so we got no service.” – Elaine Garner
“Unbelievable unprofessional company…” – Mary Smith
“Customer service is horrible and they do not a thorough job.” – Shemere Jackson

Review Summary:
Positive Sentiments: Effective pest control, prompt service, polite staff.
Negative Sentiments: Unprofessional conduct, communication issues, service errors.

Additional Ratings:
BirdEye: 3.6 stars based on 16 reviews, illustrating the same mixed customer satisfaction.
Total Lead Smart Rating: 5.0
This rating reflects the overall customer satisfaction, quality of services, and the notable concerns over professionalism and communication issues.

Conclusion:
Team Pest USA seems to offer effective pest control solutions in Raleigh, NC, with a noted commitment to customer service. However, potential customers should consider the mixed reviews, particularly regarding communication and professionalism, before engaging their services.