Custom Termite & Pest Control, Inc. in Raleigh, North Carolina 27612

Custom Termite & Pest Control, Inc.

5500 McNeely Dr Suite 203, Raleigh, NC 27612

4.8 (34 reviews)

Overview:
Custom Termite & Pest Control, Inc. is a pest control service located in Raleigh, NC. Established as a locally owned company, it is known for providing reliable pest management solutions, including termite and general pest control services.

Services Provided:
– Pest control services
– Termite control
– Ant control
– Routine pest management
– Inspection and follow-up services

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (919) 881-7966
Website: https://customtermiteandpest.com/

Customer Reviews and Sentiment:
Custom Termite & Pest Control, Inc. has received predominantly positive reviews across multiple platforms:

Google Reviews: 4.8 stars based on 34 reviews.

Positive feedback emphasizes the company’s professionalism, quick response times, and knowledgeable technicians. Customers have particularly noted the friendly service and the willingness to offer cost-effective solutions.

Examples of positive reviews include:
“They were quick to respond, and the tech was so nice and knowledgeable.” – Ashley Williams
“So easy to book, very professional techs.” – Colleen Kehoe
“Great locally owned company. Consistent staff and always friendly, helpful, courteous, and knowledgeable.” – M McC

A singular complaint highlighted an incident involving a driver’s aggressive behavior, which detracted slightly from overall sentiment but did not concern the company’s services directly.

Review Summary:
Positive Sentiments: Quick response times, professional and courteous staff, effective pest management, strong customer service, and personable technicians.
Negative Sentiments: Isolated incident of unprofessional driving behavior by a company vehicle.

Additional Ratings:
BirdEye: 4.8 stars based on 34 reviews, reflecting an overall positive trend in customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating) with no recorded complaints.
Total Lead Smart Rating: 9.0/10 based on the high volume of positive reviews and customer satisfaction, alongside the isolated incident that does not pertain to service quality.

Conclusion:
Custom Termite & Pest Control, Inc. is a highly rated pest control service in Raleigh, NC, recognized for its exemplary customer service and effective pest management. With a strong track record of professionalism and positive experiences from customers, it stands out as a reliable choice for pest control needs, although a minor concern regarding driving behavior should be noted.

Member Since August 2024

Listing Id 205710

Contact Info

5500 McNeely Dr Suite 203, Raleigh, NC 27612
(919) 881-7966
Lead Smart Rating :
9.0/10.0

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Listing location

5500 McNeely Dr Suite 203, Raleigh, NC 27612

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Reviews

Ashley Williams

3 months ago

They were quick to respond, and the tech was so nice and knowledgeable.

Colleen Kehoe

5 months ago

So easy to book, very professional techs. We have had nothing but good experiences with this company and will happily continue services with them.

M McC

a year ago

Great locally owned company. Consistent staff and always friendly, helpful, courteous, and knowledgeable. Have used them for about 10 years now.

Cayla Juliana

a year ago

I have used Custom Termite & Pest for 17 years, hiring them initially at the recommendation of my Realtor. They are always on time (usually early), accommodating, and very courteous. When they have had the opportunity to charge me for something, they frequent tell me another approach to save me money or, tell me the treatment is working better than projected, so I can wait another couple of years to renew. I’m very happy with them, have never had a cause to complain.

Tim Cox (CWO3 Ret)

2 years ago

Custom Pest Control has taken very good care of our home for the last 15 years.

Chuck Johnson

2 years ago

Great local company.. Great work..

Karl Bayer

2 years ago

Always dependable and good service.

Farrah Reid

2 years ago

Impressive and Dependable are the words I use to describe Custom Termite and Pest Control Inc. Lee Barr was on time, performed his inspection, and informed me everything I needed to know. Andrew, the service technician, was on time for the treatment process, courteous, and professional. I recommend this company to anyone who may need a reliable, friendly, dependable Pest Control Company!! You, also, will be pleased and satisfied with a job well done:)

Derrick M

2 years ago

License plate H*C-2956 is a very dangerous aggressive driver. Witness on 12/16/2021 on hwy 147 in durham nc around 1030am speed excessive tailgating everyone and switching lanes no signal cutting people off. I witness this truck run a Honda off to the shoulder. Very unprofessional with the company logo on the doors.

B Sims

2 years ago

After a hellish invasion and battle with all of the ants in the Raleigh area, called these guys. The skeptic that I am asked a ton of questions of the manager when making the appointment. Ty came to my home, smiled nicely, and graciously listened as I detailed my nightmare like a stammering fool. Did all the things and truthfully answered all of my questions. The manager that I previously talked to on the phone even dropped by during my appointment to check in and came with an extra product to use. Ty also stopped by a week later to check on the ant’s assumed victory and I happily informed him that we had won the battle, and that I thoroughly enjoy sweeping up the lifeless ant corpses each day. Very impressed with this company’s dedication to customer service and follow-up. Would use again, but dang I hope not outside of routine pest control.