Overview:
Lake Norman Pest Control is a pest control service based in Mooresville, NC. The company offers a comprehensive range of pest management solutions, demonstrating a strong commitment to customer satisfaction through reliable and effective services.
Services Provided:
– Pest control for insects and rodents
– Termite inspections and treatments
– Lawn care and maintenance
– Mosquito fogging
– Reliable and professional customer service
Wildlife Control Offered:
No
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (704) 663-6440
Website: https://www.lakenormanpest.com/?utm_source=google&utm_medium=organic&utm_campaign=local-seo&utm_term=mooresville-website
Customer Reviews and Sentiment:
Lake Norman Pest Control has received generally positive reviews across multiple platforms:
Google Reviews: 4.9 stars based on 1903 reviews.
Positive feedback emphasizes the company’s professionalism, quality service, and the thoroughness of their technicians. Customers have highlighted the accommodating and friendly nature of the staff, particularly noting the exceptional service from technicians like Gio and Jake.
Examples of positive reviews include:
“Superior product, superior service with absolutely amazing staff!” – Sarah Mascarello
“Gio really helped me out today with some issues we were experiencing.” – Kelly Doherty
“I would highly recommend Lake Norman Pest Control. Courteous great service and timely effective solutions.” – Amber Calloway
The negative reviews primarily revolve around a specific issue where customers expressed dissatisfaction with how the company handled pest problems leading to calls to social services, causing significant distress.
Examples of negative reviews include:
“Don’t use this place.” – Reina Torres
“I will never recommend them.” – Ashley Oliver
Review Summary:
Positive Sentiments: Professionalism, quality of service, thorough inspections, accommodating staff, and effective pest control solutions.
Negative Sentiments: Issues with handling customer concerns appropriately and potential distress caused by unnecessary calls to social services.
Additional Ratings:
BirdEye: 4.9 stars based on 1903 reviews, indicating strong customer satisfaction with some isolated complaints.
Total Lead Smart Rating: 8.5/10 – This rating reflects a high level of customer satisfaction and quality of service, balanced against the serious concerns raised in a few reviews.
Conclusion:
Lake Norman Pest Control emerges as a reputable choice for pest management in Mooresville, NC, praised for its high-quality service and professionalism. However, potential clients should be mindful of the concerning feedback regarding customer service and communication issues to make an informed decision.
Member Since August 2024
Listing Id 201860