NuEra Pest Control in Matthews, North Carolina 28104

NuEra Pest Control

6030 Burnt Mill Run, Matthews, NC 28104

4.9 (21 reviews)

Overview:
NuEra Pest Control is a highly rated pest control service located in Matthews, NC. The company specializes in providing effective pest management solutions to both residential and commercial properties, ensuring a bug-free environment for its clients.

Services Provided:
Pest control, pest management, residential pest treatment, commercial pest services, mosquito control.

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 6 PM, Saturday 9 AM to 3 PM
Closed on Sundays.

Contact Information:
Phone: (704) 900-9111
Website: http://www.nuerapest.com/

Customer Reviews and Sentiment:
NuEra Pest Control has an impressive rating of 4.9 stars based on 21 reviews across various platforms.

Positive feedback highlights the company’s responsiveness, professionalism, and high-quality work. Customers have praised their effective treatment strategies and exceptional customer service.

Examples of positive reviews include:
“Ben is terrific! RESPONSIVE! Very professional and pays attention.” – Chad Luke
“I have confidence that I am in good hands. The technicians are knowledgeable, professional, and care about quality service.” – Mike And Connie Rankin
“The level of customer service is amazing… I HIGHLY RECOMMEND THEM.” – Rob Monaco

However, there was a complaint from a customer who expressed frustration over the difficulty in making an appointment, indicating potential issues with customer responsiveness at times.

Review Summary:
Positive Sentiments: Highly responsive service, professional staff, quality work, effective pest treatments, and excellent customer care.
Negative Sentiments: Occasional issues with appointment scheduling and response times.

Additional Ratings:
BirdEye: 4.9 stars based on 21 reviews, reflecting a strong customer satisfaction trend with only minor issues.
Total Lead Smart Rating: 9.3/10
This rating is based on the overall high customer satisfaction, quality of services provided, and minor reported issues with scheduling appointments.

Conclusion:
NuEra Pest Control stands out as an excellent choice for pest management services in Matthews, NC. With a strong track record of professionalism and effective pest solutions, they are well-regarded by their customers. Future clients should, however, be mindful of the occasional scheduling challenges mentioned in some reviews.

Member Since August 2024

Listing Id 200621

Contact Info

6030 Burnt Mill Run, Matthews, NC 28104
(704) 900-9111
Lead Smart Rating :
9.3/10.0

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6030 Burnt Mill Run, Matthews, NC 28104

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Reviews

Chad Luke

a year ago

Ben is terrific! RESPONSIVE! Very professional and pays attention. Great work treating my house and making sure it stayed clear of bugs!

Amy Manus

a year ago

Ben is wonderful!! Only company I have used in the last 2 years and the only company I will ever use!!

Mike And Connie Rankin

a year ago

I have confidence that I am in good hands. the technicians are knowledgeable,professional, and care about quality service.

Rebecca S

a year ago

Ben is great. He is good at what he does. He treats my rental properties and I haven’t had a complaint from the tenants since he has been going.

Tj Gerald

2 years ago

Didn’t even have to come out to help me. Solved it over the like a a G.

Jorgiane Gomes

2 years ago

I giving 3 star because I feel sad for not having the same luck as all customers. I’ve been trying to make an appointment for over 1 month and I hear only excuses, I had their service one year ago and I liked it so much I wanted it again, this time not one paid attention to me or had any interest.

Rob Monaco

3 years ago

The level of customer service is amazing from the rep who comes out to service my home each and every time. His name is George and he is extremely professional, courteous and very respectful of my property and my family. I am extremely happy with them. I switched from another company because of their customer service…. HANDS DOWN, NuEra is amazing with their level of customer service… I HIGHLY RECOMMEND THEM TO EVERYONE… Switch over to them from whoever you are dealing with now and I know you will be EXTREMELY HAPPY….

Kristine Ronquillo

3 years ago

good service

Nick Anderson

4 years ago

Does an incredible job! A true professional! Someone you can trust as your Pest Control guy.

Stephen Hughes

4 years ago

He is certainly a “partner you can trust.” I’ve used NuEra since their inception, and I certainly have enjoyed the fact that my home is bug-less. One of the first things we discussed as he signed my account up was about my needs, and not NuEra’s. We mapped a plan out, and have not had any issues since. The children can run and play in a mosquito less backyard, and Mom and Dad don’t have to worry about having guest’s over for a BBQ!