Modern Exterminating in Jacksonville-NC, North Carolina 28540

Modern Exterminating

627 College St, Jacksonville, NC 28540

4.8 (1737 reviews)

Overview:
Modern Exterminating is a reputable pest control company located in Jacksonville, NC, dedicated to providing effective pest management solutions. With an impressive rating of 4.8 stars, the company has built a strong reputation for its efficiency and professionalism in handling various pest control needs.

Services Provided:
– General pest control
– Annual inspections
– Termite bond services
– Excellent customer service

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (910) 455-5122
Website: www.modernexterminating.com

Customer Reviews and Sentiment:
Modern Exterminating has received overwhelmingly positive feedback, with reviews primarily praising the professionalism, punctuality, and friendliness of their technicians.

Examples of positive reviews include:
“Very efficient and professional.” – Patricia Young
“Always professional, friendly and helpful.” – Marcia Mc
“GREAT customer service! Technician is always professional, knowledgeable and polite.” – Jason Scott

Some customers have noted issues with initial contact:
“It took three days to get someone in the office but once I reached them, service was good.” – Terrie Allen

Review Summary:
Positive Sentiments: Professionalism, punctual service, effective pest management, excellent customer care, and knowledgeable technicians.
Negative Sentiments: Delays in phone response time during initial contact.

Additional Ratings:
Google Reviews: 4.8 stars based on 1737 reviews, indicating high customer satisfaction.
Total Lead Smart Rating: 9.0
This rating reflects the consistently positive feedback regarding service quality and customer interactions, despite minor issues with phone responsiveness.

Conclusion:
Modern Exterminating stands out as a reliable choice for pest control services in Jacksonville, NC, known for its exceptional customer service and professionalism. While there may be occasional delays in reaching the office, the quality of the service provided makes them a strong contender for pest management needs.

Member Since August 2024

Listing Id 197637

Contact Info

627 College St, Jacksonville, NC 28540
(910) 455-5122
Lead Smart Rating :
9.0/10.0

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Listing location

627 College St, Jacksonville, NC 28540

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Reviews

Patricia Young

2 days ago

Very efficient and professional.

Marcia Mc

2 days ago

David have been doing our annual inspection for many years. Always professional, friendly and helpful.

Dyan White

2 days ago

Came on time and very polite. Explained if I needed to go inside for something how to do it after the spraying was done. Reviewed what he used and there no smell with the solution he used. I would highly recommend this company.

Terrie Allen

2 days ago

It took three days to get someone in the office but once I reached them, service was good. The service man called and texted me. He was prompt and did a good job. He gets 5 stars but office needs to answer the phone.- this was months ago not sure why it posted so late service since the first has been excellent. Curtis calls me every month to check, never an issue.

Doreen Putney

3 days ago

Our technician, Curtis, is always on time, very respectful, knowledgeable & does a fantastic job.

Jason Scott

3 days ago

GREAT customer service! Technician is always professional, knowledgeable and polite.

Evelyn Taylor

3 days ago

Great company

Carolyn Gomaa

3 days ago

They were on time and was very professional and friendly. I have used them before and I knew they would do a good job. Local and not as expensive as others trying to bind you with a contract. Mrs. Gomaa

Linda Pierce

5 days ago

David is our Tech. He always is able to work with us to get him over to do his inspection. He is very professional and pleasant and able to answer any questions. We have been with Modern for years.

Meredith Hilbert

5 days ago

I have a termite bond with this company & they check annually to make sure there are no issues. They have great communication & Great customer service!