Thomas Pest Control

Maria Portone

2 weeks ago

UPDATE: the company contacted me and agreed to a partial refund since we were so close to the beginning of the contract year. I upgraded the review from 1 to 3 stars. It’s a shame I had to give a negative review before they took action, but at least they were reasonable in the end. —————— When we had termite trouble last year, Killingsworth/Thomas treated it, but did not mention that the treatment supplied at construction lasted only 5 years. Now, at year 6 we had trouble again. It took weeks to get someone out to verify that what I saw was termites, and several more weeks to get service scheduled. Meanwhile, I paid my annual renewal because it came due. We decided to go with another company because we were dissatisfied with their lack of advice and slow response. Even though we were only 10 days into our annual contract period, they would not issue even a partial refund of the $192 annual charge. The contract states no refunds, so it is legal. Just wanted to warn anyone else who has termite service with this company.

Gregory Shaw

11 months ago

I have used Thomas Pest Control for over 10 years. Not one issue during that time. Now that Killingworth has taken over not only has the price gone up, but communication is lacking . I was overdue for my quarterly visit. So I called to ask when they were coming . The response was they were coming that day. No notification at all. I was on the fence about changing companies. I think now is the time.

Coby Kuhn

a year ago

Perfect !

Richard M

a year ago

Prompt ,professional.

Ellen Smith

a year ago

I have been using Thomas Pest Control for quarterly pest sprays and with all the heavy rain requested an additional spray as we have had a lot more spiders. Mike Boyd came out on time and called in advance and swept with spider brush each window sill on patio and sprayed inside and outside thoroughly! Super happy and highly recommend he was efficient and very polite. Thank you.

Jose Morel

2 years ago

Always reliable

Don Craig

2 years ago

Starting using as a quarterly service. Decided to not use after the second quarterly treatment as I was concerned with their professionalism. They enforced that feeling when they contacted me to schedule the 3rd treatment and I informed them I was going to use another service. They threatened to bill me for two more treatments stating I was stopping the contracted service. Customer service is lacking.

pat mitchell

2 years ago

The inspector that did my yearly inspection, Bryson was so courteous and professional. Thanks for taking care of my inspection for the year.

Abby Selouani

2 years ago

Excellent and professional service from Bryson. Scheduling issues, however A simple phone call would have sufficed and resolved all aggravation. Total transparency is much appreciated on my end. Thank you either way.

Deborah Reid

2 years ago

Ever since I know from New York here years Thomas pest control the services excellent feel teen very respectful helpful and concern about your situation you can called them any times they’ll call you back the schedule employment what here