Grant Exterminating

Overview:
Grant Exterminating is a pest control service located in Gastonia, NC. The company provides a range of pest management solutions aimed at ensuring problem-free environments for residential properties.

Services Provided:
Pest control services, efficient pest extermination, flexible scheduling, customer education.

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 8 AM to 6 PM

Contact Information:
Phone: (704) 865-3704
Website: https://www.grantext.com/

Customer Reviews and Sentiment:
Grant Exterminating has a solid 4.6 rating from 73 reviews, indicating generally positive feedback from customers.

Positive feedback highlights the company’s efficiency, professionalism, and friendly technicians. Customers appreciated the informative staff and the willingness to accommodate their schedules.

Examples of positive reviews include:
“Efficient and flexible for my schedule” – Dawn Rocco
“Prompt and professional.” – Mark Miele
“Dennis was very personable and explained the process in detail.” – Robert Brigman

However, there are some negative sentiments regarding service changes and scheduling issues that arose after the company was acquired.

Examples of negative reviews include:
“Service is terrible!!!” – Donna J
“I ended up going with a local guy.” – Bo Jackson

Review Summary:
Positive Sentiments: Efficient service, professional technicians, flexibility in scheduling, good customer communication.
Negative Sentiments: Issues with service quality after ownership change, scheduling confusion, and additional pressure for service packages.

Additional Ratings:
BirdEye: 4.6 stars based on 73 reviews.
Total Lead Smart Rating: 7.5/10
This rating reflects overall customer satisfaction with the service quality and responsiveness, despite some concerns relating to changes in service after acquisition.

Conclusion:
Grant Exterminating appears to be a reputable choice for pest control in Gastonia, NC, well-regarded for its professional service and knowledgeable technicians. However, potential customers should consider the mixed experiences shared by some longtime clients regarding service quality after recent ownership changes.