Aruza Pest Control

Overview:
Aruza Pest Control is a pest control service provider located in Charlotte, NC. Known for its high satisfaction ratings, the company specializes in various pest management services to address residential and commercial needs.

Services Provided:
– General pest control
– Termite treatment
– Rodent control
– Customer consultations and thorough explanations of services

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (980) 449-6161
Website: https://www.aruzapest.com/?utm_campaign=gmb&utm_medium=organic&utm_source=google&utm_term=charlotte-website

Customer Reviews and Sentiment:
Aruza Pest Control has received a mix of reviews with an overall high rating.

Google Reviews: 4.9 stars based on 4,619 reviews.

Positive feedback often highlights the friendliness, professionalism, and thoroughness of the technicians. Customers appreciated the clear communication and willingness to address specific concerns.

Examples of positive reviews include:
“Nathan was very helpful! Thank you!” – Electra Hutchison
“Jermaine was wonderful today! So kind and took the time to talk to me and answer all my questions.” – Mary W
“The technicians are friendly, professional, and thorough.” – Matthew LePino

On the downside, some reviews express dissatisfaction with the sales tactics and sign-up processes, leading to accusations of misleading contracts.

Examples of negative reviews include:
“Absolute scam, they say you’re signing for a one time treatment then locking you into a 12 month contract.” – Nate Easler
“Don’t appreciate your salesman knocking on our door at 9pm on a Wednesday.” – Renee Phillips

Review Summary:
Positive Sentiments: Friendly and professional service, thorough explanations, and good customer interaction.
Negative Sentiments: Complaints regarding sales practices and unwanted solicitation.

Additional Ratings:
BirdEye: 4.9 stars based on 4,619 reviews, reflecting consistent customer satisfaction in most interactions.
Total Lead Smart Rating: 7.5/10
This rating considers the high overall satisfaction and professionalism against the backdrop of negative feedback regarding sales practices and a few customer service experiences.

Conclusion:
Aruza Pest Control stands out as a reputable choice for pest control in Charlotte, NC, with generally positive experiences reported by many customers. However, potential clients should be cautious of sales tactics and related complaints when considering their services.