Overview:
Top Hat Exterminating Corp is a pest control service located in Staten Island, NY. The company specializes in a range of pest control solutions aiming to effectively manage various pest issues for residential and commercial properties.
Services Provided:
Pest control, ant bait services, carpenter bee extermination, bed bug treatment, general pest management.
Wildlife Control Offered:
No
Timings:
Monday to Saturday 9 AM to 5 PM.
Contact Information:
Phone: (718) 967-0261
Customer Reviews and Sentiment:
Top Hat Exterminating Corp has garnered a positive overall rating of 4.7 stars based on 37 reviews across various platforms.
Positive feedback highlights professionalism, attentiveness, and effective pest management. Customers have praised the thoroughness of the technicians, as well as their willingness to address concerns.
Examples of positive reviews include:
“Great service.” – Cathy Love
“They are extremely professional and attentive to detail.” – Gianna Dimaggio
“Excellent service. They worked hard to find and eradicate the problem.” – Barbara Kent
Negative feedback suggests that the company has issues with organization and communication. A few customers reported dissatisfaction with appointment scheduling and technician visits.
Examples of negative reviews include:
“No one showed up for our appointment and no one had the decency to call me.” – Anonymous
“The office is very disorganized which they blame on the computer systems.” – Laura T
Review Summary:
Positive Sentiments: Professionalism, effective service, attentiveness to customer concerns, thorough pest management.
Negative Sentiments: Communication issues, disorganization, missed appointments.
Additional Ratings:
BirdEye: 4.7 stars based on 37 reviews.
Total Lead Smart Rating: 7.5/10
Conclusion:
Top Hat Exterminating Corp presents itself as a reliable choice for pest control services in Staten Island, NY. With high levels of customer satisfaction in professionalism and service, it remains a preferred option for many residents. However, prospective customers should consider the noted communication issues that may affect service delivery.
Member Since August 2024
Listing Id 209044