Empire Pest Control

Overview:
Empire Pest Control is a pest control service located in Brooklyn, NY. The company provides a range of pest management solutions, and is noted for its efficient staff and ability to solve various pest issues.

Services Provided:
– Pest control for insects (including termites and yellowjackets)
– Monthly service plans for ongoing pest issues
– Rodent control (e.g., mice)
– Flexible scheduling

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (718) 237-0989
Website: www.empirepestcontrol.com

Customer Reviews and Sentiment:
Empire Pest Control has received a mix of reviews across various platforms:

Google Reviews: 3.8 stars based on 18 reviews.

Positive feedback highlights the team’s professionalism, reliability, and efficiency in addressing pest issues.

Examples of positive reviews include:
“Great service, super efficient. Gets. The. Job. Done!” – Anna Mitsel
“Michael is professional and gets the job done. He is so efficient he got my problem solved.” – Robin Hughes
“Ed DeFrietas of Empire were knowledgeable, reassuring and efficient.” – Russell Bianca

Negative sentiments revolve around inadequate service and issues with customer communication.

Examples of negative reviews include:
“Guy threw down a couple bait traps and took off. Didn’t fix the problem at all.” – Andrew Deckard
“I called and was immediately put on hold and left there twice.” – Jackie Gordon Singing Chef

Review Summary:
Positive Sentiments: Professionalism, efficiency, helpful staff, reliable service, and effective pest management.
Negative Sentiments: Inconsistent service quality and communication issues.

Additional Ratings:
BirdEye: 3.8 stars based on 18 reviews, which reflects a similar trend of customer experiences with variable service quality.
Total Lead Smart Rating: 6.5/10. This rating is reflective of the generally positive sentiment from many users, but is tempered by significant negative feedback regarding service consistency and communication.

Conclusion:
Empire Pest Control is a viable option for pest management in Brooklyn, NY, distinguished by its efficient and professional staff. However, potential customers should consider the mixed reviews regarding service quality and communication before making a decision.