Overview:
Cavanaugh’s Termite & Pest Services, Inc., a division of Viking Pest Control, is located in Somerville, NJ. The company specializes in pest control services, including treatments for termites, rodents, and various insect pests. They are known for their reliability and customer service.
Services Provided:
– Termite Control
– Rodent Control
– Insect Extermination (including yellow jackets and wasps)
– Quarterly Pest Control Services
– Customized Treatment Plans
Wildlife Control Offered:
Yes
Timings:
Monday to Saturday, 8 AM to 6 PM
Contact Information:
Phone: (908) 823-0230
Website: http://cavanaughspest.com/
Customer Reviews and Sentiment:
Cavanaugh’s Termite & Pest Services, Inc. has received a generally positive response from customers across different platforms:
Google Reviews: 4.4 stars based on 17 reviews.
Positive feedback emphasizes the company’s reliability, quick response times, and professionalism. Customers have particularly praised their thorough service and friendly staff.
Examples of positive reviews include:
“Great quarterly service. Live near a wooded area and so far… No mice!!” – Raisa T Soloway
“They solved my problem and I absolutely recommend them 100%” – Robert Perez
“Called on a Saturday morning and someone arrived within an hour!” – Brian W
However, there are some negative sentiments as well, particularly about increased wait times and operational changes after being acquired by Viking Pest Control.
One notable complaint stated:
“I heard Cavanaughs was bought by Viking so I figured the prices would be higher… they put me on hold for way longer than I ever was with Cavanaugh’s.” – G Olvera
Review Summary:
Positive Sentiments: Excellent customer service, quick response times, professional technicians, effective pest control solutions, and competitive pricing.
Negative Sentiments: Increased wait times and pricing concerns following the acquisition by Viking Pest Control.
Additional Ratings:
BirdEye: 4.4 stars based on 17 reviews, consistent with the high customer satisfaction observed.
Better Business Bureau (BBB): The business has a profile but is not accredited; specific BBB ratings were not mentioned.
Total Lead Smart Rating: 7.5/10
This rating reflects overall customer satisfaction and quality of service, while acknowledging concerns regarding operational changes and wait times.
Conclusion:
Cavanaugh’s Termite & Pest Services, Inc. remains a viable option for pest control in Somerville, NJ. The company is well-regarded for its effective service and professionalism. Potential customers, however, should be aware of some recent changes affecting service times and pricing following the acquisition by Viking Pest Control.
Member Since August 2024
Listing Id 208317