Rumble Pest Solutions
Available
3070 S Delaware Ave, Springfield, MO 65804
Overview:
Rumble Pest Solutions is a pest control service located in Springfield, MO. With a strong reputation for effective pest management, the company provides a range of pest control services to both residential and commercial clients.
Services Provided:
General pest control, wildlife management, wasp removal, service for brown recluse spiders, detailed pest inspections, ongoing pest treatment plans.
Wildlife Control Offered:
Yes
Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.
Contact Information:
Phone: (417) 551-6081
Website: www.rumblepestsolutions.com
Customer Reviews and Sentiment:
Rumble Pest Solutions has received a mix of reviews, achieving an overall rating of 4.6 stars based on 1,442 reviews.
Positive feedback highlights the company’s knowledgeable technicians, thorough service, and effective pest control measures. Customers appreciate the professionalism and courtesy exhibited by staff, particularly noting positive experiences with technicians like Jeremy and Terry.
Examples of positive reviews include:
“A++ would recommend they got rid of my wasps and brown recluse.” – Hails
“He was super knowledgeable and walked us through all his processes.” – Amy Buckner
“Jeremy B. was very courteous and extremely knowledgeable.” – Jonah Davison
Negative feedback, however, points to significant issues with customer service, slow response times, and flawed cancellation protocols. Some customers have felt pressured by sales tactics and expressed dissatisfaction with conflict resolution.
Examples of negative reviews include:
“Customer service was garbage. They brought in more bugs.” – Joshua Hood
“Horrible customer service! The pest control itself was fine.” – Ashley Madsen
Review Summary:
Positive Sentiments: Knowledgeable and courteous technicians, effective pest removal, good customer service.
Negative Sentiments: Poor customer service, issues with cancellations and response times, aggressive sales tactics.
Additional Ratings:
Google Reviews: 4.6 stars based on 1,442 reviews, indicating a generally positive customer experience with notable complaints regarding service.
BirdEye: 4.5 stars based on 250 reviews, reflecting similar trends in customer satisfaction.
Total Lead Smart Rating: 7.2/10, taking into account the mixture of overwhelmingly positive service feedback alongside significant customer service complaints and sales practices.
Conclusion:
Rumble Pest Solutions demonstrates a solid reputation for pest control services in Springfield, MO, known for their effective treatment solutions and knowledgeable technicians. However, potential customers should approach with caution regarding their customer service experience and billing practices, as some customers have reported challenges that could affect overall satisfaction.
Member Since August 2024
Listing Id 208680
