Pointe Pest Control in O'Fallon-MO, Missouri 63366

Pointe Pest Control

8491 Veterans Memorial Pkwy, O'Fallon, MO 63366

4.6 (71 reviews)

Overview:
Pointe Pest Control, located in O’Fallon, MO, is a reputable pest control service provider known for its extensive experience and customer loyalty. The company previously operated as Micks Pest Control and has been serving the community for several years, offering effective solutions for various pest issues.

Services Provided:
– Termite control
– Insect prevention
– General pest control
– Pet-safe treatments
– Residential pest management

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (636) 978-5700
Website: https://pointepestcontrol.com/

Customer Reviews and Sentiment:
Pointe Pest Control has a rating of 4.6 stars based on 71 reviews.

Positive feedback emphasizes the company’s thoroughness, professionalism, and customer service. Customers have expressed satisfaction with affordable pricing and effective pest control solutions.

Examples of positive reviews include:
“Very happy with their service… Highly recommend” – Cathy Nute
“We will never use anyone else. They saved our house from termites.” – Rachel “Rocky” Stevens
“Friendly staff, affordable pricing. Did a great job with my insect issue.” – Nick Greco

Negative feedback highlights issues with service quality and perceived value for money. Customers have reported dissatisfaction with the results and follow-up services.

Examples of negative reviews include:
“Worst SERVICE!!!!!!! Took my MONEY AND DIDN’T GET THE JOB DONE” – Jessica
“Total waste of time and money… never heard from them again.” – Graeme Neil Richards

Review Summary:
Positive Sentiments: Professionalism, thorough pest control service, affordability, pet-safe treatments, and good customer responsiveness.
Negative Sentiments: Inconsistent service quality, issues with follow-up visits, and customer complaints regarding value for money.

Additional Ratings:
BirdEye: 4.6 stars based on 71 reviews, indicating a generally positive customer experience with some notable concerns.
Better Business Bureau (BBB): The business is not accredited and has received mixed feedback from customers regarding service satisfaction.

Total Lead Smart Rating: 7.2/10
This rating reflects the overall customer satisfaction, quality of services, and recurring issues highlighted in negative reviews while considering the high positive sentiment in many others.

Conclusion:
Pointe Pest Control is a well-established choice for pest management in O’Fallon, MO, offering affordable rates and pet-safe solutions. While many customers appreciate their reliable service and professionalism, potential clients should be aware of some negative experiences regarding service inconsistency before making a decision.

Member Since August 2024

Listing Id 203325

Contact Info

8491 Veterans Memorial Pkwy, O'Fallon, MO 63366
(636) 978-5700
Lead Smart Rating :
7.2/10.0

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Listing location

8491 Veterans Memorial Pkwy, O'Fallon, MO 63366

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Reviews

Jessica

2 months ago

Worst COMPANY WORST SERVICE!!!!!!! Took my MONEY AND DIDNT GET THE JOB DONE…. WASTLESS NEVER AGAIN!!!!

Cathy Nute

5 months ago

Very happy with there service. Have had them for 5+ years.used to be called Micks. Highly recommend

Rachel “Rocky” Stevens

8 months ago

Thus used to be MICKS, we have used them about 20 years at 1 house and 10 years at another. We have a lot of other pest control trying to take our business but we will never use anyone else. They saved our house’s from termites.

Joseph “Big Joe” Hulsey

11 months ago

Always very good to my pets. Very happy with service.

Donna Meyer

11 months ago

Been using this company for 30-35 years. Very professional and friendly.

Heather

a year ago

Do not waste your money on these people. I called them to come out and spray for ants paid $185 for them to be back a little over a month later. Called them back since the website says 3 month guarantee. I was told it would be another $85 for them to come back out. These people just want your money.

Graeme Neil Richards

a year ago

Total waste of time and money. This guy arrives with a basic backpack that you would buy from Bunnings and spends less than 20 minutes wandering around the house dripping a few drops of whatever on the ground. I get charged $300 for this service and i still have the same amount of ants and spiders. Absolute waste of time. I then rang and complained, and was told they would rectify the situation, never heard from them again. Don’t waste your money on these people.

Nick Greco

a year ago

This company is great. Friendly staff, affordable pricing. Did a great job with my insect issue.

Amy Boarman

a year ago

I’ve used 2 big outfits before for our quarterly but treatment. Micks does a great job, scheduling and the guys who do the spraying are so kind and patient! And they are half the price of some of the ridiculous places. So glad I found them.

Jennifer Funk

a year ago

I’ve been using Micks for regular spider & insect prevention treatments at my house & my mothers home for years.. Their service technicians are professional, thorough and very nice! It’s easy to schedule and their products are pet safe and work great! Would highly recommend.