Big River Pest Control in Hannibal, Missouri 63401

Big River Pest Control

106 N 4th St, Hannibal, MO 63401

3.9 (20 reviews)

Overview:
Big River Pest Control is a pest control service located in Hannibal, MO. The company offers a range of pest management solutions to address issues such as rodents and insect infestations for both residential and commercial clients.

Services Provided:
Pest control services, rodent control, insect treatment, hornet nest removal, regular pest treatments.

Wildlife Control Offered:
No

Timings:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (800) 533-0226
Website: https://bigriverpestcontrol.com/

Customer Reviews and Sentiment:
Big River Pest Control has received mixed reviews across various platforms:
Google Reviews: 3.9 stars based on 20 reviews.

Positive feedback highlights the company’s effective service, knowledgeable staff, and positive customer interactions.

Examples of positive reviews include:
“Amazing up front customer service… Excellent teamwork at this company.” – Dustin Current
“I just like having no creepy crawlies and they made that happen I’m so thankful!” – Rachael Altgilbers
“They were honest and knowledgeable.” – Chris Hirner

Negative feedback points to issues with customer service and inconsistency in service quality:
“This service… would do less harm to not receive this service at all.” – Morgan mo
“They are a pack of liars that think that they are building inspectors.” – Justin Robinson
“He needs to be retrained… an attitude adjustment.” – Rose Bunch

Review Summary:
Positive Sentiments: Effective pest control, knowledgeable staff, good communication.
Negative Sentiments: Inconsistent service, issues with customer service and responsiveness, unprofessional behavior from some employees.

Additional Ratings:
Total Lead Smart Rating: 5.5/10
This rating reflects the balance of positive experiences with effective pest management against the backdrop of several serious complaints regarding customer service and reliability. While there are satisfied customers, the reported issues cannot be overlooked.

Conclusion:
Big River Pest Control offers a range of pest control solutions in Hannibal, MO, with various reviews reflecting a mix of effectiveness and customer service issues. While many customers praise the company’s teamwork and results, potential clients should consider the significant negative feedback regarding service inconsistencies and employee professionalism before making a decision.

Member Since August 2024

Listing Id 196113

Contact Info

106 N 4th St, Hannibal, MO 63401
(800) 533-0226
Lead Smart Rating :
5.5/10.0

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Listing location

106 N 4th St, Hannibal, MO 63401

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Reviews

Dustin Current

10 months ago

Amazing up front customer service. The employer doing the work has kept in contact with me about dates and times, and the office personnel have been kept in the loop by both us to ensure everything is done and charged correctly. Excellent teamwork at this company, time will tell if their rodent tactics are up to par!

Morgan mo

a year ago

This service is provided through my rental, but it would do less harm to not receive this service at all. I have received treatment monthly and then for a specific cockroach infestation. Three times, the same pest control has left my apartment unlocked and unattended. I have complained each time. I can see him him unlock the door, but somehow manages to just not lock it back up. I am very upset with this negligence. DO NOT trust this company with your property. They are careless and reckless.

Rachael Altgilbers

a year ago

I just like having no creepy crawlies and they made that happen I’m so thankful!

Chris Hirner

a year ago

They were honest and knoledgable

Tammy Howe

2 years ago

Kory was awesome, mouse caught the next day! I had tried for weeks without any results. Now if he only cleaned up mouse droppings, lol.

korbyns basketball world

2 years ago

Done a great job removing a Hornets nest from my property. Reasonably priced.

Justin Robinson

3 years ago

They are a pack of liars that think that they are building inspectors. They have cause a bunch of trouble with people in housing like threats and harrasment.

Rose Bunch

3 years ago

They do Aptments in Downing Missouri. The man that came wss rude and only sprayed the living room not the kitchen or bathroom. He was rude to not only me but others in the complex including the manager. The man that sprayed before him was nice and easy to talk to. I’d like to see him come back not this rude worker no it all. He needs to be retrained and if he wants to work with the public he needs an attitude adjustment

Damon Noel

3 years ago

I contacted them via msg and left my phone number they did not return my call. I called and talked to a person, it tomorrow was after business hours and I was told someone would call me and they haven’t.

Bailey Abell

4 years ago

We’ve been working with Big River for about a year now and have been pleased. They come for our regular treatments but when we’ve had other issues in between they are quick to make it out to us (even though we live a ways out). The techs are always friendly and respectful. I also appreciate the call ahead whenever they plan to come out.