Positive Pest Control Co

Overview:
Positive Pest Control Co is a pest control service located in Brookhaven, MS. The company provides various pest management solutions but has received mixed reviews regarding their service quality and customer interactions.

Services Provided:
Pest management, customer service, scheduling appointments, insect control, rodent control.

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (601) 833-1491
Website: www.positivepestcontrol.com

Customer Reviews and Sentiment:
Positive Pest Control Co has received varied feedback, with the Google Reviews rating at 3.2 stars based on 12 reviews.

Positive sentiments focus on the friendliness and professionalism of some staff members:
Examples of positive reviews include:
“Great people. Service is always good.” – C King
“Wonderful business and quick appointment time.” – Debra Rodgers

Conversely, negative sentiments highlight issues with customer service, miscommunication, and unprofessional behavior:
Examples of negative reviews include:
“I paid for three visits… I received a letter from them stating that I owed them $26…” – Marty Durham
“Never will use this company again…” – Aretha Walls

Review Summary:
Positive Sentiments: Friendly and professional services, quick appointment times, helpful customer service.
Negative Sentiments: Serious issues with communication, customer service, billing errors, and unprofessional behavior.

Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): N/A
Total Lead Smart Rating: 4.0/10

Conclusion:
Positive Pest Control Co in Brookhaven, MS may provide satisfactory pest control services for some customers, particularly in terms of professionalism and speed. However, potential clients should exercise caution due to persistent complaints regarding customer service and billing misunderstandings, as evidenced by the low overall rating.