Terminix

Overview:
Terminix is a well-established pest control service located in Taunton, MA. With a strong reputation for reliability and effectiveness, the company specializes in residential and commercial pest management.

Services Provided:
– General pest control
– Termite control
– Rodent control
– Bug prevention
– Customer education

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (508) 257-1357
Website: https://www.terminix.com/exterminators/ma/taunton-2291/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=local&utm_term=taunton

Customer Reviews and Sentiment:
Terminix has received positive reviews across various platforms, reflecting a high level of customer satisfaction:

Google Reviews: 4.7 stars based on 525 reviews.

Positive feedback consistently highlights the professionalism, knowledge, and friendliness of the technicians. Customers have noted good communication and effective pest control services.

Examples of positive reviews include:
“Very friendly and professional. Explained everything they were doing.” – Denlse Graziano
“Kevin G. is an excellent representation of Terminix. His communication is on point!” – valerie voner
“Amazing staff, very knowledgeable and friendly.” – Ryan Y

On the other hand, there is occasional criticism regarding customer service issues:
“Incompetent customer service. I scheduled an appointment online, and the technician literally blew it off.” – Matthew R. Dasti

Review Summary:
Positive Sentiments: Professionalism, effective service, knowledgeable staff, friendly communication, thorough explanations.
Negative Sentiments: Instances of poor customer service and missed appointments.

Additional Ratings:
BirdEye: 4.7 stars based on 525 reviews, mirroring the overall positive customer sentiment.
Total Lead Smart Rating: 8.5/10

Conclusion:
Terminix appears to be a reliable choice for pest control services in Taunton, MA, noted for their professional staff and effective pest management solutions. However, potential customers should be aware of occasional service hiccups and customer dissatisfaction related to scheduling.