Senate Termite and Pest Control in Eldersburg, Maryland 21784

Senate Termite and Pest Control

1912 Liberty Rd bldg 3 unit 30j, Eldersburg, MD 21784

4.6 (383 reviews)

Overview:
Senate Termite and Pest Control, located in Eldersburg, MD, specializes in a wide range of pest control services. With a strong reputation for their professional and courteous service, they are dedicated to effectively managing various pest issues for residential clients.

Services Provided:
– Termite control
– Pest management (including mosquitoes and ants)
– Scheduled maintenance services
– First treatment and follow-up services

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (301) 960-3750
Website: http://www.senatetermitecontrol.com/

Customer Reviews and Sentiment:
Senate Termite and Pest Control has received highly positive feedback across various platforms:

Google Reviews: 4.6 stars based on 383 reviews.

Positive sentiments highlight the team’s professionalism, punctuality, effective pest control, and quality customer service.

Examples of positive reviews include:
“Great program for getting the cadilac of pest services!” – Ed Gray
“Great service, team members communicate well and arrive on-time.” – Monica Leyva
“Scott was very nice & did everything we needed in a timely manner.” – Jereme Nemeth

Negative sentiments surfaced regarding misleading communication from sales staff and customer service issues.

Example of a negative review:
“Salesman will tell you whatever you want to hear to make you comfortable enough to sign contract.” – Anita Lowe

Review Summary:
Positive Sentiments: Highly professional service, punctuality, effective pest management, good customer support.
Negative Sentiments: Complaints about communication from sales team and customer service shortcomings.

Additional Ratings:
BirdEye: 4.6 stars based on 383 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating is based on strong customer satisfaction and minimal negative feedback, although attention to customer service could be improved.

Conclusion:
Senate Termite and Pest Control is a solid choice for pest management services in Eldersburg, MD. Their commitment to professionalism and effective pest control has garnered them many satisfied customers. However, prospective clients may want to consider the feedback regarding sales practices and customer service before making a decision.

Member Since August 2024

Listing Id 193625

Contact Info

1912 Liberty Rd bldg 3 unit 30j, Eldersburg, MD 21784
(301) 960-3750
Lead Smart Rating :
8.5/10.0

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1912 Liberty Rd bldg 3 unit 30j, Eldersburg, MD 21784

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Reviews

Ed Gray

2 days ago

Great program for getting the cadilac of pest services! Kudos to Artice and Chad for great professional and courteous service. Skip the rest, choose the best – Senate.

Monica Leyva

2 days ago

Great service, team members communicate well and arrive on-time. I appreciate knowing that I chose the right team for my pest control. The mosquitoes and ants have been unbearable and already notice a difference. Thank you.

Aaron Phillips

2 weeks ago

Peyton was great. Very knowledgeable and great to chat with. My wife and I signed right on the spot the day, June 29th, he knocked on our door. Scheduled first service for next day between 12-2 and unlike other service providers that give a window and rarely arrive on time, THEY WERE! I also met Logan the next day as he arrived with Peyton to ensure my first service went off without a hitch. Great guys as well and great representatives of SENATE PEST CONTROL. I grew up in the retail service industry and I ONLY review companies that I am very impressed with. Thank you Peyton and the rest of the crew! Phil and Ilene Kohen

linda ewing

2 weeks ago

Great service here when they said they would come .Had a person check their work.cost was good and any problem Call them. They will come.

Jereme Nemeth

2 weeks ago

We just obtained their services but our first treatment was great. Scott was very nice & did everything we needed in a timely manner with a big smile. I hope this is the beginning of a great agreement.

Dean Martin

3 weeks ago

Great salesman!! Next day service was great!! Pest showing sign of dying already!! Highly recommend!!!

Anita Lowe

3 weeks ago

Salesman will tell you whatever you want to hear to make you comfortable enough to sign contract. Customer service has much to learn about customer service.

Robin Smith

4 weeks ago

Happy to complete this survey on Scott: Excellent customer service, very thorough. Was able to express to Scott the problem areas. Having him return would prevent me having to cover this information again to a different associate and the asurredness that those area will be targeted in the event we are not present during the visit provides an added comfort. Scott provided the professionalism that encourages us to do further business and refer your company. Sincerely, Mr&Mrs.Smith

Buffie

4 weeks ago

They are very courteousand respectful. They do a great job. Looking forward to having them keep our home and yard pest free.

Glenn Hines

a month ago

I am extrrmely impressed. Super professional, convenient, and effective. I am so busy through out the day. The rep knew what need to be done, was In and out. He performed aThorough job, & i would Highly recommend. Sincerely, Optimum CeramX Solutions