B & B Pest Control

Overview:
B & B Pest Control is a pest control service based in Metairie, Louisiana. The company specializes in providing pest management solutions to residential and commercial clients in the area.

Services Provided:
– Termite control
– General pest control
– Thorough pest inspections

Wildlife Control Offered:
No

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (985) 319-2033

Customer Reviews and Sentiment:
B & B Pest Control has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 9 reviews.

Positive feedback highlights the company’s thoroughness, reasonable pricing, and professionalism. Customers appreciate their responsiveness and the quality of service provided.

Examples of positive reviews include:
“Love these guys. They always do a thorough job at a reasonable price.” – Mary Rickard
“They were very professional and knowledgeable about every aspect of the pest control industry.” – Robert Thomas

On the other hand, negative feedback reveals serious concerns regarding responsiveness and service effectiveness.

The complaint mentioned issues with termite contracts, indicating a lack of follow-up service and difficulties in communication when attempting to resolve a pest issue.

Example of negative review:
“Business took money from customers for termite contracts… they won’t pick up the phone to fix the problem.” – Paul R.

Review Summary:
Positive Sentiments: Thorough job, reasonable pricing, professional and knowledgeable staff.
Negative Sentiments: Poor customer service regarding termite issues, lack of responsiveness.

Additional Ratings:
BirdEye: 4.2 stars based on 9 reviews, reflecting a similar trend of customer satisfaction but with underlying issues.
Total Lead Smart Rating: 6.5/10. This rating is based on overall customer feedback, acknowledging the high marks for service quality while factoring in the significant complaints regarding service follow-up and communication issues.

Conclusion:
B & B Pest Control appears to be a viable option for pest management in Metairie, LA, recognized for their thorough work and professionalism. However, potential clients should be cautious of the noted communication issues and the problems reported related to termite services.