Servall Termite & Pest Control

Overview:
Servall Termite & Pest Control is a pest control service located in Paducah, KY. The company provides various pest management solutions aimed at both residential and commercial customers, focusing on effective treatment and customer service.

Services Provided:
Pest control services, wasp removal, termite control, professional inspections, scheduling convenience, detailed quoting.

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (270) 441-0016
Website: http://www.servallpestcontrol.com/

Customer Reviews and Sentiment:
Servall Termite & Pest Control has received a mix of feedback from customers:

– Google Reviews: 3.8 stars based on 47 reviews.

Positive sentiments highlight the professionalism of the technicians, the ease of scheduling, and the effectiveness of their pest control services.

Examples of positive reviews include:
“I had a great experience with Servall. Corey, the technician, called me to schedule a convenient time.” – Valerie Wiley
“They took care of the problem and also did some explaining which was very helpful.” – Katrina Boone
“Servall handled the wasp nest with ease!” – Shelby Clark

Negative sentiments focus on customer service issues, including communication problems and no-shows for scheduled appointments.

Examples of negative reviews include:
“Highly recommend replacing the lady answering the phones. One of the worst representatives…” – Lee Engineering
“Technician requested to reschedule…then no showed, rescheduled again, and no showed again!” – Sharon Carrell
“I’ve called 4 times to schedule…not once have I received a callback.” – J sanch

Review Summary:
Positive Sentiments: Professional technicians, ease of scheduling, effective service.
Negative Sentiments: Poor customer service, communication issues, no-shows, and lack of follow-up.

Additional Ratings:
BirdEye: 3.8 stars based on 47 reviews, reflecting a similar trend of customer satisfaction mixed with operational issues.
Better Business Bureau (BBB): NA
Total Lead Smart Rating: 5.4/10

Conclusion:
Servall Termite & Pest Control shows potential as a pest management solution in Paducah, KY, especially praised for technician professionalism and service effectiveness. However, prospective customers should be cautious of reported customer service issues and no-shows, which may impact overall satisfaction.