Bcpc Exterminating Inc. in Elizabethtown, Kentucky 42701

Bcpc Exterminating Inc.

4601 N Dixie Hwy Suite 109, Elizabethtown, KY 42701

4.5 (84 reviews)

Overview:
Bcpc Exterminating Inc. is a pest control service located in Elizabethtown, KY. The company specializes in a variety of pest control solutions, including termite and rodent management.

Services Provided:
– Pest control services
– Termite inspections and treatments
– Rodent control
– Wildlife removal

Wildlife Control Offered:
Yes

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (270) 769-3265
Website: https://www.bcpcexterminating.org/

Customer Reviews and Sentiment:
Bcpc Exterminating Inc. has a strong rating of 4.5 stars based on 84 reviews.

Positive feedback emphasizes the thoroughness of the services, excellent customer service, and professionalism of the staff.

Examples of positive reviews include:
“The service was very thorough.” – Linda Skaggs
“Chris was a very courteous gentlemen. He was on-time, did a fine job inspecting under the house.” – John Bradshaw
“I have been with your company over 20 yrs and have never had an issue.” – Debbie Rucker

However, there are negative sentiments regarding customer service and communication issues, particularly with inspections.

Examples of negative reviews include:
“Poor customer service with half @ss operations.” – Jerry Lanham
“I reached back out to this company for assistance and didn’t even get a call back.” – Scarlett Lester

Review Summary:
Positive Sentiments: Thorough service, excellent customer service, professionalism, knowledgeable staff, positive long-term experiences.
Negative Sentiments: Issues with customer service follow-up, concerns over inspection thoroughness and communication.

Additional Ratings:
BirdEye: 4.5 stars based on 84 reviews, reflecting a similar positive trend among customers with sporadic complaints.
Total Lead Smart Rating: 7.5/10, based on the overall customer satisfaction, quality of services provided, but tempered by unresolved complaints and communication issues noted.

Conclusion:
Bcpc Exterminating Inc. is generally regarded as a reliable option for pest control services in Elizabethtown, KY, known for their thorough services and customer service. Nevertheless, potential customers should remain cautious of the mixed reviews concerning communication and follow-up service.

Member Since August 2024

Listing Id 193657

Contact Info

4601 N Dixie Hwy Suite 109, Elizabethtown, KY 42701
(270) 769-3265
Lead Smart Rating :
7.5/10.0

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4601 N Dixie Hwy Suite 109, Elizabethtown, KY 42701

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Reviews

Linda Skaggs

a month ago

The service was very through. Hopefully this will take care of them. If not I am sure they will be able to rid our yard of these pesky varmits.

Jerry Lanham

2 months ago

Poor customer service with half @ss operations. Very scammy business practice. When I purchased my home there was evidence of termites. The seller treated the issue, using this company. I got a letter in the mail a year later requiring an annual inspection that would cost $140. If this inspection was not done it would void the warranty. So the idea is to pay for the service twice over the span of 10 years for nothing. The individual that came out to “inspect” my home never went into the crawl space. The crawl space is where the termites were. Avoid this scammy organization.

Samantha McDowell

2 months ago

Great company

John Bradshaw

2 months ago

Chris was a very courteous gentlemen. He was on-time, did a fine job inspecting under the house, and gave us the “ok” for another year as bug-free. He even helped me remove a snapping turtle in the crawl space opening!

Scarlett Lester

2 months ago

Our home inspector recommended this company for our termite inspection in February of ‘22 and our property passed with flying colors. Imagine my surprise when we had our deck replaced last week and discovered a long term infestation that had damaged the support beam to our home. I reached back out to this company for assistance and didn’t even get a call back. They just asked if I wanted them to come and treat my home. If you’re in the market for an inspection, be cautious if you use this company.

Angie Torres

2 months ago

Customer service is amazing. Thank you.

Debbie Rucker

3 months ago

I have been with your company over 20 yrs and have never had an issue. always going above and beyond on the service.

Brett & Maia Liddle

3 months ago

Christie, like all the BCPC staff is fast efficient and thorough!

Laurie MacKellar

4 months ago

I really like BCPC, they are thorough, knowledgeable, the owner is extremely knowledgeable, a researcher, and a problem solver. Scheduling is easy, they have been very reliable, they work around my work schedule. Prices very reasonable. My third exterminating company, and my first experience with a smaller local company. I highly recommend

Duke Dahmen

4 months ago

Ethan did a nice job. He was pleasant and focused on his work. He listened well and covered the special areas I look to have done. I did notice the monthly fee went up- I was not made aware of that! A side question – I would like to find out if I could buy some of the mole killer worms to fix a mole problem? I have a dog and have to be careful where they are placed in the holes! Please advise!