The Bug Man, Inc.

Overview:
The Bug Man, Inc. is a reputable pest control service located in Des Moines, IA. The company specializes in dealing with various pest issues, providing effective solutions to ensure a pest-free environment for its customers.

Services Provided:
Pest control, wasp nest removal, treatment for various pests.

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (515) 285-6900
Website: http://thebugmaniowa.com/

Customer Reviews and Sentiment:
The Bug Man, Inc. has garnered a high rating of 4.9 stars based on 72 reviews across platforms.

Positive feedback emphasizes the company’s knowledge, punctuality, and effectiveness in resolving pest issues. Customers appreciate the thorough service, with several noting significant improvements in pest presence after treatment.

Examples of positive reviews include:
“Extremely knowledgeable and helpful with pest problems. Highly recommend! A+” – Scott Kolbe
“I contacted the bug man after realizing the home we bought had many wasps nests on it. The technician removed and treated all the nests… I’m so happy I reached out!” – Mary Lyon

However, there was some negative feedback regarding driving behavior from a staff member, indicating a lapse in customer service perception:
“I hope your customer service is better than your driving…” – Dustin Mick

Review Summary:
Positive Sentiments: Knowledgeable staff, effective pest solutions, punctual service, helpful and thorough work.
Negative Sentiments: Isolated incident regarding driving behavior that impacted customer perception.

Additional Ratings:
BirdEye: 4.9 stars based on 72 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 9.3/10. This high rating is attributed to strong positive feedback, high-quality service, and minimal negative feedback.

Conclusion:
The Bug Man, Inc. stands out as a highly reliable choice for pest control services in Des Moines, IA, known for its knowledgeable staff and effective pest management solutions. Despite one negative review concerning a driving incident, the overwhelming positive sentiment from customers supports its strong reputation in the community.