Moxie Pest Control in Indianapolis, Indiana 46268

Moxie Pest Control

5335 W 86th St Park, Indianapolis, IN 46268

4.4 (708 reviews)

Overview:
Moxie Pest Control is a prominent pest control service located in Indianapolis, IN. The company specializes in a variety of pest management solutions, focusing on both residential and commercial properties.

Services Provided:
Pest control services, thorough inspections, treatment planning, friendly customer service, warranty services, and response to customer queries.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (317) 751-5171
Website: https://www.moxieservices.com/

Customer Reviews and Sentiment:

Moxie Pest Control has an overall positive reception, with a Google Reviews rating of 4.4 stars based on 708 reviews.

Positive feedback often highlights the punctuality, professionalism, and attentiveness of the service staff.

Examples of positive reviews include:
“Nick and Anthony are stellar, always on time, well prepared and take the time to listen and help out.” – Fernando Nava
“Corey was very thorough and explained everything he did.” – Theresa Edwards
“We have been a Moxie customer for 3-4 years… extremely helpful answering several questions.” – Ginger Crouch

On the other hand, some complaints have noted issues with service misunderstandings and customer service problems.

Examples of negative reviews include:
“When I tried to figure out what he was doing back there, I got no return call.” – Woody Fesler
“Called last week to schedule a warranty service and talked to a completely unprofessional employee.” – Ambia Dorsey

Review Summary:
Positive Sentiments: Professional, thorough service, attentive staff, responsive to customer needs, and a good track record of pest elimination.
Negative Sentiments: Issues with communication, misunderstandings regarding service appointments, and concerns over service locations.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating reflects the high levels of customer satisfaction and the company’s commitment to service, balanced against the noted service miscommunications and negative experiences.

Conclusion:
Moxie Pest Control stands out as a solid choice for pest management in Indianapolis, praised for its reliable service and professional staff. However, potential customers should be mindful of the reported communication issues and service-related concerns.

Member Since August 2024

Listing Id 197299

Contact Info

5335 W 86th St Park, Indianapolis, IN 46268
(317) 751-5171
Lead Smart Rating :
7.5/10.0

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Listing location

5335 W 86th St Park, Indianapolis, IN 46268

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Reviews

Fernando Nava

11 hours ago

Nick and Anthony are stellar, always on time, well prepared and take the time to listen and help out. Definetly the best pest control team out there!

Richard Royer

15 hours ago

Very polite and did a good job, very thorough. 👍 …

Mike Cervienic

16 hours ago

Mikhail and Gary were great and serviced my house and they were both very professional.

Shelley Ralph

18 hours ago

Anthony was friendly, energetic, and thorough!

Nathalie Guerra-Long

22 hours ago

Gavin was great. Thank you!

Theresa Edwards

a day ago

Corey was very thorough and explained everything he did, what he found, how he treated it. He asked if I had any specific concerns he could take care of. Very friendly🙂 …

Jennifer Rice

3 days ago

Service provided by Mikhail was excellent! He listened to my concerns and made sure every area was treated properly and thoroughly. It’s been a few weeks and we have seen ZERO pests. Thank you, Mikhail!

Woody Fesler

3 days ago

Here is a picture of Braden who works for moxie pest control. He is on the other side of our pool at the back of our property by our barn which is no where near my house. We didn’t pay for our barn to be treated. So why would he be so far back there? When I tried to figure out what he was doing back there I got no return call. I called to cancel the service due to not being able to trust them on my property and they charge 300 to early cancel. Money well spent as long as their never here again. Strongly recommend staying as far away from these scammers as you can.

Ginger Crouch

3 days ago

We have been a Moxie customer for 3-4 years but today our field expert, Cameron P., was extremely helpful answering several questions about both of our services. I appreciated his knowledgeable answers, patience, and thorough attention to detail.

Ambia Dorsey

5 days ago

Strike 1 for Moxie. Called last week to schedule a warranty service and talked to a completely unprofessional employee, but that didn’t bother me because I got an appointment scheduled for 11am. 11:15 rolls around and I call for an ETA because I have a napping toddler and 2 large dogs waiting patiently outside in the heat so they don’t wake up said toddler barking at the doorbell. Turns out it was an “any time” appointment so “a technician could be there any time between now and sunset”. Absolutely not. Moxie, please feel free to listen to the call I made last week when this appointment was scheduled to begin with. Ridiculous.