Greenix Pest Control

Overview:
Greenix Pest Control is a pest control service located in Naperville, Illinois. The company specializes in addressing various pest issues in residential areas and has established a significant presence with a large volume of reviews from customers.

Services Provided:
– Pest control for homes
– Thorough evaluations and treatments
– Addressing pest problems promptly
– Clear explanations of services

Wildlife Control Offered:
No

Timings:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (331) 444-1332
Website: https://www.greenixpc.com/service-areas/illinois/naperville?utm_source=gbp&utm_medium=organic&utm_campaign=Naperville

Customer Reviews and Sentiment:
Greenix Pest Control has received a mix of reviews across various platforms:

Google Reviews: 4.7 stars based on 2385 reviews.

Positive feedback emphasizes the company’s professionalism, thoroughness, and quality service. Customers appreciate the detailed explanations and prompt service.

Examples of positive reviews include:
“Professional, affordable and addressed our problems right away!” – Paige Strocchia
“Dearamen Pace conducted a thorough evaluation… I highly recommend him.” – Marilyn Bourgeois
“So far I am very happy with the service and treatment of the trouble areas.” – Cindy L

Negative feedback highlights issues with aggressive sales tactics and poor customer service experiences, including complaints about service delivery and billing practices.

Examples of negative reviews include:
“These people keep billing me and not doing the service. AT ALL!!!” – Randy Fogelstrom
“AWFUL company! Tornado and thunderstorms… Teenagers with backwards hats come by at 8:45pm!” – Ryan Jenkins

Review Summary:
Positive Sentiments: Professional service, detailed evaluations, prompt problem resolution, and friendly staff.
Negative Sentiments: Aggressive sales tactics, billing issues, and lack of responsiveness to complaints.

Additional Ratings:
BirdEye: 4.7 stars based on 2385 reviews, reflecting a strong positive sentiment overall despite some considerable complaints.
Total Lead Smart Rating: 6.5/10. This rating takes into account the overall customer satisfaction, quality of services, and the significant number of unresolved customer complaints.

Conclusion:
Greenix Pest Control stands out as a widely recognized pest control service in Naperville, IL, praised for its professionalism and effective service delivery. However, potential customers should be mindful of the mixed reviews concerning sales tactics and billing practices before choosing to engage with the company.