Pointe Pest Control

Overview:
Pointe Pest Control is a highly-rated pest control service located in Crystal Lake, IL. With a focus on customer satisfaction, the company offers a range of pest management solutions designed to address various pest issues, including ants and mosquitoes.

Services Provided:
– Ant control
– Mosquito control
– General pest management
– Thorough follow-up and communication

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (779) 324-4110
Website: http://www.pointepestcontrol.net/crystal-lake-il/pest-control

Customer Reviews and Sentiment:
Pointe Pest Control boasts an impressive average rating of 5.0 stars based on 1,092 reviews.

Positive feedback frequently highlights the technicians’ professionalism, punctuality, and effectiveness. Customers have commended the company for excellent communication and customer service.

Examples of positive reviews include:
“Technician followed up by phone on an arrival time and was on time.” – Daniel Janssen
“Pointe Pest Control does a great job & has excellent customer service.” – Charlotte Keane
“He was on time and efficient. He was very respectful and professional.” – Kathy Marden

Negative feedback is limited, but one review mentions minor issues with ants returning after treatments, suggesting a need for more explanation on pest behavior.

Review Summary:
Positive Sentiments: Professionalism, punctuality, effective pest control services, excellent communication, and friendly technicians.
Negative Sentiments: Occasional need for clarification on product effectiveness and pest behavior.

Additional Ratings:
BirdEye: 5.0 stars based on 1,092 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business is accredited and holds a rating of A+.

Total Lead Smart Rating: 9.5/10
This rating reflects the overall high customer satisfaction, quality of services provided, and the positive sentiment from a large number of reviews.

Conclusion:
Pointe Pest Control in Crystal Lake, IL, stands out as a top choice for pest management services, consistently delivering high-quality work and exceptional customer service. The overwhelming positive feedback underscores their commitment to professionalism and effectiveness, making them a reliable option for anyone in need of pest control.