Overview:
Pest Control Chicagoland, Inc is a pest control service located in Chicago, IL. The company aims to address various pest-related issues with a range of treatments intended for residential and commercial properties.
Services Provided:
Pest control services for various pests including bed bugs, rodents, and insects. Some customers have mentioned the availability of follow-up services and extended warranties for treatments.
Wildlife Control Offered:
No
Timings:
Monday to Saturday 9 AM to 6 PM.
Contact Information:
Phone: (773) 257-3443
Website: http://pestcontrolchicagoland.com/
Customer Reviews and Sentiment:
Pest Control Chicagoland, Inc has received mixed reviews across various platforms:
Google Reviews: 3.5 stars based on 61 reviews.
Positive feedback highlights the company’s responsiveness and their knowledgeable staff.
Examples of positive reviews include:
“I used pest control service from this company. They are very helpful and provide extended warranty for their services.” – Suresh P
“Not only was Armando responsive he was also very knowledgeable… Thank you for taking the time to come out and help our family.” – Glen
The complaints focus on poor follow-up and customer service failures, with several customers expressing frustration over unreturned calls and missed appointments.
Examples of negative reviews include:
“Terrible company to obtain business from. Unorganized, don’t respond accordingly.” – Nathaniel Davila
“Now he is not responding at all… I am very upset… This is a scam.” – Nicole Kwasny
Review Summary:
Positive Sentiments: Responsive service, knowledgeable staff, extended warranties for treatments.
Negative Sentiments: Issues with follow-up, poor organizational practices, unreliable customer service.
Additional Ratings:
BirdEye: 3.5 stars based on 61 reviews, indicating a consistent trend of mixed customer experiences.
Total Lead Smart Rating: 4.2/10. This rating is based on the balance of positive sentiments regarding their responsiveness and helpfulness, contrasted with significant issues around reliability and communication, leading to customer dissatisfaction.
Conclusion:
Pest Control Chicagoland, Inc offers pest control solutions in Chicago but struggles with follow-up service and customer responsiveness based on numerous reviews. While some customers have had positive experiences, potential clients should weigh the mixed feedback and consider their need for reliable and consistent service before making a decision.
Member Since August 2024
Listing Id 191093