TLC Pest Control in Champaign, Illinois 61822

TLC Pest Control

4805 W Old Church Rd, Champaign, IL 61822

4.3 (21 reviews)

Overview:
TLC Pest Control is a prominent pest control service located in Champaign, IL. They specialize in a range of pest management solutions, primarily focusing on inspections and treatments for various pests, including termites, cockroaches, and common household insects.

Services Provided:
– Pest control for insects (spiders, ants, cockroaches)
– Termite inspections
– Wood-eating pest inspections
– General pest management
– Emergency pest control services

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (217) 352-7672
Website: http://www.tlcpest.com/

Customer Reviews and Sentiment:
TLC Pest Control has received overall positive feedback, with a Google Reviews rating of 4.3 stars based on 21 reviews.

Positive sentiments highlight the company’s efficiency, professionalism, and reasonable pricing. Customers particularly appreciate the punctuality and thoroughness of the staff.

Examples of positive reviews include:
“Always great service, quick, and reasonable!” – Nancy Tapuaiga
“Fast. Punctual, Professional.” – Kamil Basara
“Professional, knowledgeable, nice and masked the whole time.” – Whitney Clark

Negative feedback mentions issues related to communication, specifically delays in response times:
“I recently reached out to them… and have not received a call back.” – Kris Stauffer
“Lied to my landlord for no reason about the condition of my home.” – Scam Bam

Review Summary:
Positive Sentiments: High level of professionalism, quick service, thorough pest control, and courteous staff.
Negative Sentiments: Occasional communication issues regarding scheduling and feedback.

Additional Ratings:
BirdEye: 4.3 stars based on 21 reviews, indicating generally high customer satisfaction with some minor issues.
Total Lead Smart Rating: 7.5/10, reflecting strong customer approval but noting the communication issues that could affect potential customers.

Conclusion:
TLC Pest Control is a reliable choice for pest management in Champaign, IL, praised for its professional service and commitment to customer satisfaction. However, potential clients should be aware of some communication hurdles that could impact their experience.

Member Since August 2024

Listing Id 190627

Contact Info

4805 W Old Church Rd, Champaign, IL 61822
(217) 352-7672
Lead Smart Rating :
7.5/10.0

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Listing location

4805 W Old Church Rd, Champaign, IL 61822

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Reviews

Nancy Tapuaiga

7 months ago

Always great service, quick, and reasonable!

Kris Stauffer

a year ago

Have really liked their services in the past. I recently reached out to them a couple times times through their answering service to schedule an appointment and have not received a call back. I realize that everyone is short staffed but just call me back and let me know if this is the case so I’m not waiting around. Would definitely use them again or wait until they could schedule me in. A return phone call is all I’m asking for and it doesn’t take that much time..

Kamil Basara

a year ago

Fast. Punctual, Professional. I’ve used TLC twice now. Each time they arrived when they said they would. They did exactly what we agreed upon. Will continue to use and support this business for all my pest control needs.

Scam Bam

a year ago

Lied to my landlord for no reason about the condition of my home

Kelly Purtell

2 years ago

Tom did our home buying pest inspection and Gary came out to spray for large spiders and ants, which is really helpful because we have a new baby in the home. Everyone is very courteous and explain how their systems work and guarantee their service. Haven’t seen a single bug! Thanks!

Courtney L

3 years ago

Worked with TLC for a wood eating pest inspection for our home refinance. Tom was very nice, efficient, and got us scheduled within the time frame we needed. Would recommend.

K.D. Reifsteck

3 years ago

I have been practicing law for nearly 30 years and have used TLC for termite inspections during that entire time. TLC has always been prompt, thorough, and reasonably priced. This is a well run company by good people.

Toni Porter

3 years ago

They were on time and quick, in and out in less than 30 mins for multi-story home, inside and outside. Pricing was excellence. Have used them on more than one property and have had no problems. Thank you TLC!

Whitney Clark

3 years ago

Professional, knowledgeable, nice and masked the whole time. Highly recommend TLC. I used them for a mouse problem. I’m very happy with my experience. Reasonably priced as well.

Doris Anton

3 years ago

Raul came in to spray our unit for a cockroach issue! He was very kind and answered all of our questions thoroughly. He went over what each chemical does and small details I wouldn’t think to ask about. We appreciate your work, thanks Raul!