Mountaineer Pest

Overview:
Mountaineer Pest is a pest control service based in Augusta, GA. The company provides various pest management solutions to residential and commercial clients, addressing a wide range of pest issues including insects and rodents.

Services Provided:
Pest control services, termite control, rodent control, and general pest management.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (706) 733-2445
Website: http://www.stopmybugs.com/

Customer Reviews and Sentiment:
Mountaineer Pest has received a mix of positive and negative reviews from customers, averaging a rating of 3.7 stars based on 30 reviews.

Positive feedback highlights the professionalism and thoroughness of some technicians:
– “Mr Tim did a excellent job today. I really appreciate his thorough and precise service.” – Pio Quitoriano
– “Marcus arrived right on time. He was courteous and very professional at all times.” – Mary Patterson
– “I’m extremely pleased with their service.” – Stella Amelung

However, several complaints also call attention to issues with service consistency and customer service:
– “I have been requesting the cancellation email since March of 2022 and still have not received it.” – Robbie Denise
– “They went 4 months not providing service…each visit was completed by a different technician.” – Rafael Salazar
– “I don’t recommend this service…I’ve only seen them once since I got the service.” – Meryl Brown

Review Summary:
Positive Sentiments: Professionalism, thorough service, courteous technicians.
Negative Sentiments: Communication issues, lack of consistent service, difficulties in canceling contracts.

Additional Ratings:
BirdEye: 3.6 stars based on 28 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited with a BBB rating of NR (No Rating). There have been multiple complaints regarding service quality and unresolved issues.
Total Lead Smart Rating: 5.4 (Calculated based on overall customer satisfaction, quality of service, and the recurrence of negative feedback).

Conclusion:
Mountaineer Pest in Augusta, GA, offers pest control services that are appreciated by some customers for their professional technicians. However, potential clients should be cautious due to mixed reviews regarding service consistency and complaints about customer service and contract management. It may be beneficial to explore other options before making a decision.