HomeTeam Pest Defense

Overview:
HomeTeam Pest Defense, located in Winter Garden, FL, is a highly-rated pest control service provider known for its exceptional customer service and reliable pest management solutions. With a focus on both residential and commercial pest control needs, they have built a strong reputation over the years.

Services Provided:
– General pest control
– Termite control
– Inspection services
– Residential and commercial pest management
– Customer consultation

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 7 PM

Contact Information:
Phone: (407) 656-2808
Website: https://pestdefense.com/orlando/orlando-west/?utm_source=google&utm_medium=googlelisting&utm_campaign=location

Customer Reviews and Sentiment:
HomeTeam Pest Defense has received positive feedback from its customers, showcasing its commitment to quality service.

Google Reviews: 4.8 stars based on 679 reviews.

Positive feedback emphasizes the company’s knowledgeable and friendly technicians, prompt service, and thoroughness in addressing pest control issues.
Examples of positive reviews include:
“Lee does an excellent job!! He is friendly, thorough, knowledgeable and goes above and beyond…” – Cindy Bradford
“Great service! The technician walked me around the home to show me the areas of concern that were treated.” – Ashley Smith

The complaint mentions delays in replacing a specific component, which led to customer dissatisfaction.
Negative feedback also includes:
“I have been trying to get the cover for the tube’s in the wall replaced for well over a year…” – Tim Martnick

Review Summary:
Positive Sentiments: Friendly and knowledgeable technicians, effective service, good customer communication, and thorough treatments.
Negative Sentiments: Issues with unresolved maintenance requests, which affected overall satisfaction for some customers.

Additional Ratings:
BirdEye: 4.8 stars based on 679 reviews, reinforcing the overall positive sentiment from customers.
Better Business Bureau (BBB): The business is accredited with a rating of A+, suggesting a strong commitment to resolving customer complaints and maintaining service quality.
Total Lead Smart Rating: 8.5/10

Conclusion:
HomeTeam Pest Defense emerges as a reliable choice for pest control services in Winter Garden, FL, marked by its high-quality service and customer satisfaction. However, potential clients should be cautious of minor service delays reported by some customers, which should be addressed to maintain their excellent rating.