Overview:
SOS Pest Control is a pest control service located in Vero Beach, FL. The company provides a range of pest control solutions tailored to residential and commercial properties, focusing on effective treatment and customer satisfaction.
Services Provided:
– Pest Control for homes and businesses
– Lawn care and maintenance
– Rodent services
– Sprinkler system servicing
– Monthly maintenance plans
Wildlife Control Offered:
No
Timings:
Monday to Saturday, 9 AM to 5 PM
Contact Information:
Phone: (772) 925-0300
Customer Reviews and Sentiment:
Google Reviews: 4.8 stars based on 22 reviews.
Positive feedback highlights the company’s efficiency, professionalism, and customer service. Customers have specifically praised the staff’s knowledge and ability to address their needs promptly.
Examples of positive reviews include:
“Super friendly and helpful in answering questions!” – Karin Rzeszotko
“Scott has been tremendously helpful… Our yard has never looked better!” – Jordan Keene
“Thank you SOS… my lawn is beautiful.” – Patricia Cooley
However, a negative review pointed out a lack of professionalism from the office staff, indicating room for improvement in customer service.
Negative sentiment example:
“The office manager was very rude and not even knowledgeable about what the technicians do.” – Meg Rayne
Review Summary:
Positive Sentiments: Excellent service, knowledgeable staff, effective pest and lawn management, prompt responses.
Negative Sentiments: Issues with office staff professionalism and communication.
Additional Ratings:
BirdEye: 4.8 stars based on 22 reviews, consistent with the positive feedback found in Google Reviews.
Total Lead Smart Rating: 8.5/10
This rating reflects a high level of customer satisfaction, noted for effective service and knowledgeable staff, balanced against some concerns regarding office staff interactions.
Conclusion:
SOS Pest Control appears to be a reliable choice for pest and lawn care services in Vero Beach, FL. With high ratings and numerous positive reviews regarding service quality and staff professionalism, customers can expect effective solutions for their pest control needs. However, potential clients should be aware of the feedback regarding customer service interactions.
Member Since August 2024
Listing Id 210496