Stark Exterminators

Overview:
Stark Exterminators, located in Rockledge, FL, is a pest control service provider known for its attentive and professional service. With a strong reputation in the area, the company focuses on effective pest management solutions to address various pest-related issues.

Services Provided:
Pest inspections, preventative treatments, ant control, responsive customer service.

Wildlife Control Offered:
No

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (321) 459-2847
Website: https://www.starkexterminators.com/florida/rockledge-service-center

Customer Reviews and Sentiment:
Stark Exterminators has received highly positive feedback, maintaining a rating of 4.9 stars based on 328 reviews.

Positive sentiments highlight the courteous and professional nature of technicians, timely services, and effective pest control solutions.

Examples of positive reviews include:
“We like that the technician is courteous, asks questions regarding potential pests, and schedules visits in advance. Great job!” – Marilyn Barber
“Super friendly staff and quick and professional service.” – Kenneth Knight
“Great service technician and friendly to customers.” – Robert Bray

On the negative side, some reviews point out dissatisfaction regarding unresolved pest issues and poor customer follow-up.

Examples of negative reviews include:
“I hired Stark to deal with my ant issue… I was told a manager would call back… and I still haven’t heard from them.” – Amanda M
“Starks real motto should be everyone is replaceable including the customers.” – Thomas Mancini

Review Summary:
Positive Sentiments: High-quality service, courteous staff, effective pest management, good communication.
Negative Sentiments: Issues with resolving pest problems, lack of follow-up, perceived prioritization of profits over customer care.

Additional Ratings:
BirdEye: 4.9 stars based on 328 reviews, reflecting a similar high level of customer satisfaction with minimal complaints.
Better Business Bureau (BBB): The business has a profile and is currently not accredited but does not show any significant complaints.
Total Lead Smart Rating: 8.5/10 (Based on overall customer satisfaction, high ratings, and acknowledgment of occasional service inconsistencies in customer follow-up.)

Conclusion:
Stark Exterminators appears to be a reliable choice for pest control services in Rockledge, FL, renowned for its professionalism and effectiveness. However, potential customers should be aware of some ongoing service issues and consider the reviews regarding resolution of pest problems before making a decision.