Griffin Termite & Pest Control in Lakeland, Florida 33801

Griffin Termite & Pest Control

335 N Fern Rd, Lakeland, FL 33801

3.8 (6 reviews)

Overview:
Griffin Termite & Pest Control is a pest control service located in Lakeland, FL. The company specializes in termite fumigation and other pest control services, providing solutions for residential properties in the area.

Services Provided:
– Termite fumigation
– Pest control
– Tent removal and cleanup

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (863) 859-3898
Website: Not Available

Customer Reviews and Sentiment:
Griffin Termite & Pest Control has received mixed feedback across various platforms:

Google Reviews: 3.8 stars based on 6 reviews.

Positive feedback emphasizes their effectiveness in termite treatment and customer prioritization.
Examples of positive reviews include:
“Great company to work with. They just tented my home for termites.” – Wendy Young
“Did a great job very friendly.” – Joey Hewitt

Negative feedback points to issues with customer service and property damage.
Examples of negative reviews include:
“Damaged my window so it could not be shut properly.” – J wilkerson
“I would lower my five-star rating to a two-star rating… for the lack of customer service.” – Arthur Burt

Review Summary:
Positive Sentiments: Effective termite treatment, friendly service, timely responses.
Negative Sentiments: Customer service issues, property damage during service, lack of follow-up support.

Additional Ratings:
BirdEye: 3.8 stars based on 6 reviews, indicating a similar trend of mixed customer experiences.
Total Lead Smart Rating: 5.2

This rating is reflective of the overall customer satisfaction, quality of services, and the significant customer service complaints that have been raised. There are notable positive experiences, but the issues reported substantially impact the overall perception of the company.

Conclusion:
Griffin Termite & Pest Control is a viable option for termite and pest control services in Lakeland, FL, particularly recognized for their effective treatment methods. However, potential customers should be cautious of the mixed reviews regarding customer service and property damage before engaging with their services.

Member Since August 2024

Listing Id 198642

Contact Info

335 N Fern Rd, Lakeland, FL 33801
(863) 859-3898
Lead Smart Rating :
5.2/10.0

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Listing location

335 N Fern Rd, Lakeland, FL 33801

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Reviews

Arthur Burt

3 years ago

My house was tent fumigated for dry wood termites 23-25 April 2018. The chemical used was Vikane gas fumigant. The contractor was Donnie Griffin Pest Control Fern Road Lakeland telephone 859-3898. They provided Nylofume bags to protect the food and other commodities. The price was $1850, as you know my house is rather large ranch style. Griffin’s crew actually did the work whereas most of the local fumigation companies will actually subcontract the tenting work to Griffin and then add a percentage markup on the price. Basically, I am very pleased with the work and would give them a five-star rating. However, the tent removal and cleanup appears to have been done by unsupervised Mexican laborers. When the heavy portion of tent on the rear of the house was removed, the workers dragged the tent through the yard gate forcing the gate open in the wrong direction. The hinge was broken from the wood gate and the hinge pin was pulled loose from and breaking the block wall. I complained to Griffin and they sent a supervisor to inspect the damage. He promised to return and repair the damage; that was the last I heard from him. On my own I reattached the hinge to the gate and replaced the broken cement blocks. It was an involved repair and took approximately three days labor. I would put a $200 value on the time and maternal for the repair; that of course was out of my pocket. For the lack of customer service and extremely poor response, I will lower my five-star rating to a two-star rating. Pictures of the repair will follow this.

J wilkerson

4 years ago

Tented my house for termites. Damaged my window so it could not be shut properly. Had a bad attitude on the phone when I had called to ask what happened to my window. Now a window company has to come out to fix it.

Wendy Young

5 years ago

Great company to work with. They just tented my home for termites. Their main concern was with getting me back in my home as quickly as possible. I would highly recommend them to anyone.

Joey Hewitt

7 years ago

Did a great job very friendly