Keys Pest Control

Overview:
Keys Pest Control is a pest control company located in Key West, Florida. The business specializes in a variety of pest management services tailored to both residential and commercial needs.

Services Provided:
– Termite treatment
– Roach control
– General pest control services
– Monthly pest maintenance

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (305) 294-5048
Website: https://keyspestcontrol.com/

Customer Reviews and Sentiment:
Keys Pest Control holds a solid reputation with a rating of 4.4 stars based on 33 reviews.

Positive feedback emphasizes their effective pest control services, professionalism, and responsiveness, particularly highlighting the technician Drew’s excellent rapport with clients.

Examples of positive reviews include:
“Better than any commercial pest control company down here. And half the price.” – Emily Combs
“Prompt, polite, knowledgeable, and reliable.” – Faith Kaminsky
“If you’re in the keys, you know pests are a problem… Excellent quality work.” – Patrick Gerety

On the other hand, some complaints focus on issues with communication and scheduling follow-up treatments, leading to frustrations among certain customers.

Examples of negative reviews include:
“They seemed great at first… they aren’t calling me back!” – Andrea Smith
“Can never seem to reach anyone to schedule the next treatment.” – Ian

Review Summary:
Positive Sentiments: Effective pest management, professionalism, responsiveness, cost-effectiveness, and friendly staff.
Negative Sentiments: Communication issues, difficulty in scheduling services, and unresolved treatment concerns.

Additional Ratings:
BirdEye: 4.4 stars based on 33 reviews, which aligns with the positive sentiments found in individual reviews.
Total Lead Smart Rating: 7.5/10. This rating reflects overall customer satisfaction and effective service, while taking into account the issues with communication noted in some reviews.

Conclusion:
Keys Pest Control appears to be a strong option for pest management services in Key West, FL, particularly praised for its reliable staff and effective treatments. However, potential customers might consider the mentioned communication lapses when making their decision.