Rivers Pest Control in Jacksonville-FL, Florida 32216

Rivers Pest Control

5710 Summerall Rd, Jacksonville, FL 32216

3.9 (59 reviews)

Overview:
Rivers Pest Control is a pest control service located in Jacksonville, FL. They specialize in pest management and fumigation, with a commitment to providing high-quality service to their customers across North Florida.

Services Provided:
– Pest control
– Fumigation
– Termite inspections
– Web dusting
– Customer service support

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (904) 737-1911
Website: N/A

Customer Reviews and Sentiment:
Rivers Pest Control has a generally positive reputation, reflected in their ratings:

Google Reviews: 3.9 stars based on 59 reviews.

Positive feedback highlights the company’s promptness, professionalism, and quality of customer service. Many customers have praised their thoroughness in pest management and the friendliness of their staff.

Examples of positive reviews include:
“Best pest control and fumigation company in North Florida hands down.” – Neil “Niko” Senol
“Jimmy is very professional and an all around nice guy.” – Melody Choate
“Great experience with Jimmy on my appointment to web dust my warehouse.” – Johnathan Rodriguez

Conversely, there are notable complaints regarding customer service and contract issues.

Examples of negative reviews include:
“Purchased a Termite bond… such a scam.” – Mark Baker
“Dogs attack us… Nothing to clarify.” – Steve Lutz

Review Summary:
Positive Sentiments: High-quality work, professionalism, thorough service, friendly staff, and effective pest management.
Negative Sentiments: Issues with contracts and billing, communication problems, and customer service complaints.

Additional Ratings:
BirdEye: 3.9 stars based on 59 reviews, indicating a mix of customer satisfaction with some recurring issues.
Better Business Bureau (BBB): The business has a profile but is not accredited with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 6.5/10
This rating reflects overall customer satisfaction and quality of services but acknowledges the notable complaints about contract management and customer service.

Conclusion:
Rivers Pest Control demonstrates reliable pest management services in Jacksonville, FL, recognized for their thorough and professional staff. However, potential customers should be cautious regarding contract terms and customer service experiences as highlighted in some negative reviews.

Member Since August 2024

Listing Id 197525

Contact Info

5710 Summerall Rd, Jacksonville, FL 32216
(904) 737-1911
Lead Smart Rating :
6.5/10.0

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Listing location

5710 Summerall Rd, Jacksonville, FL 32216

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Reviews

Neil “Niko” Senol

a week ago

Best pest control and fumigation company in North Florida hands down. No one comes close for the quality of work and care taken that these guys do.

Emanuel Shllaku

2 weeks ago

Needed them to close a transaction and they were on it with the tenting. Turn around was quick.

Johnathan Rodriguez

8 months ago

Great experience with Jimmy on my appointment to web dust my warehouse. Friendly and professional

steve lutz

10 months ago

Dogs attack us. They broke thru the door and attacked. My coworker got bit. Nothing to clarify. Wad not on job site was at office. 3 boxers and 1 pit.

Melody Choate

a year ago

I have nothing but good things to say about this company. Jimmy is very professional and an all around nice guy. My dogs LOVE him – which as we all know is a very good thing. The care that he takes to ensure that I am a happy customer is above and beyond. He goes the extra mile. He always asks if there are any new bugs or anything to be concerned about and he is very thorough. When you call the customer service line an individual answers and they are always nice and helpful. I don’t normally give reviews, but I knew this one needed to be shared 🙂

Maria Reep

a year ago

Very good work and super friendly staff, made the process easy for us…

Heather Edge

a year ago

……………………………………………………………..mmmm………………got

Allene Rachal

a year ago

On-time. Very polite.

mark baker

a year ago

Purchased a Termite bond 5 years ago and had the home fully tented and inspected. I Renewed each year for the last 5 years and received a normal bill in the mail, paid it over the phone then they refunded my money this year and now they stated my bond and contract expired after 5 years and I cant renew. in fact what they really stated was they were no longer servicing Volusia county and i cant renew , such a scam , tried to call and got no where beware of there contracts and wording as long as you pay it should renew , this will cost me thousands to now find a new bond company to handle this simply because they don’t want to travel or stand behind their work. Don’t Trust them

Taylor Carlson

a year ago

Jimmy came out and sprayed my house for roaches and went above to make sure he got all bugs and answered all questions I asked and helped me realize where the bugs were coming from and what helps keep them away. I definitely recommend him if you need help with pest control and he is also very friendly which helps make the experience better!