Overview:
Petri Pest Control Services is a reputable pest control company located in Boynton Beach, FL. The business specializes in comprehensive pest management solutions, offering a wide range of services to protect homes from various pests. Known for its professionalism and customer service, Petri is dedicated to ensuring customer satisfaction.
Services Provided:
– General pest control
– Termite control
– Ant management
– Customer service
– Home evaluations
Wildlife Control Offered:
No
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (561) 440-1848
Website: https://www.petrispestcontrol.com/?utm_source=google&utm_medium=gbp&utm_campaign=boynton_beach
Customer Reviews and Sentiment:
Petri Pest Control Services has received positive feedback from a number of customers, reflected in a Google rating of 4.9 stars based on 55 reviews.
Positive feedback highlights the effectiveness of their services and the professionalism of their staff.
Examples of positive reviews include:
“Joel Atkinson is the best! He is diligent in spraying our home. He does a terrific job!” – C S
“Lisa was very pleasant and efficient…a JOB WELL DONE!” – Richard Kenneth Craven
“Marion went above and beyond and was so professional” – Susan Peltin
However, there is some negative sentiment concerning customer service experiences following a company acquisition.
One negative review states:
“…I haven’t been able to get a hold of anyone for 3 weeks…very disappointed as Petri used to be wonderful.” – Steph Steph
Review Summary:
Positive Sentiments: Professionalism, timely service, effective pest control, excellent customer service, polite and knowledgeable technicians.
Negative Sentiments: Communication issues, unsatisfactory service experiences post-acquisition, and overcharging complaints.
Additional Ratings:
BirdEye: 4.9 stars based on 55 reviews, indicating high customer satisfaction despite recent issues.
Better Business Bureau (BBB): Petri Pest Control Services has a profile but is not accredited; however, no complaints were noted.
Total Lead Smart Rating: 8.0
This rating reflects the overall customer satisfaction and quality of service, balanced by mixed feedback regarding communication and service disruptions after the acquisition.
Conclusion:
Petri Pest Control Services continues to be a strong choice for pest control in Boynton Beach, FL, praised for its dedicated team and reliable service. Despite some recent issues with communication and service quality post-acquisition, the company maintains a high satisfaction rating, making it worth considering for pest management needs.
Member Since August 2024
Listing Id 189380