Catseye Pest Control – Norwalk, CT in Norwalk-CT, Connecticut 6851

Catseye Pest Control – Norwalk, CT

Corporate Park, 101 Merritt 7, Norwalk, CT 06851

4.7 (306 reviews)

Overview:
Catseye Pest Control is a pest control service located in Norwalk, CT. The company provides a range of pest management solutions, focusing on ensuring homes remain pest-free through their effective service and knowledgeable technicians.

Services Provided:
– General pest control
– Rodent control
– Mice management
– Bird nest removal
– Mole removal
– Monthly pest management programs

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (203) 456-7620
Website: https://www.catseyepest.com/?utm_source=gmb&utm_medium=Yext

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 306 reviews.

Positive feedback highlights the company’s thoroughness and professional attitude, along with excellent customer service. Customers have praised their effectiveness in pest management and quick responses to service calls.

Examples of positive reviews include:
“Catseye took care of a bird nest that had gotten inside the soffit… done quickly and efficiently.” – Henry Healy
“Excellent customer service and very professional.” – Barbara Fernandez
“We have been pest free since we hired Catseye Pest Control.” – Leslie Saxton

However, some customers expressed dissatisfaction regarding the effectiveness of the services and the difficulty in scheduling follow-up visits.

Examples of negative reviews include:
“Trying to get them out in between visits… is literally impossible.” – Sam W.
“$650 is a massive, ridiculous rip off… the level of effort they put into it is so absurdly small.” – Angela Pocta

Review Summary:
Positive Sentiments: Thumbs up for professionalism, effective pest management, responsive service, and knowledgeable technicians.
Negative Sentiments: Complaints about service effectiveness, difficulties in scheduling urgent visits, and high costs without satisfactory results.

Additional Ratings:
BirdEye: 4.7 stars based on 306 reviews, showcasing a high level of customer satisfaction despite some complaints about service.
Total Lead Smart Rating: 6.8/10. This rating reflects a generally positive experience among customers but is slightly lowered due to multiple reports of service inefficiency and high pricing relative to service quality.

Conclusion:
Catseye Pest Control offers reliable pest management solutions in Norwalk, CT, with strong positive feedback about their professionalism and customer service. However, potential customers should consider the mixed reviews regarding service effectiveness and the cost of services before making a decision.

Member Since August 2024

Listing Id 203111

Contact Info

Corporate Park, 101 Merritt 7, Norwalk, CT 06851
(203) 456-7620
Lead Smart Rating :
6.8/10.0

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Listing location

Corporate Park, 101 Merritt 7, Norwalk, CT 06851

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Reviews

Henry Healy

a month ago

Catseye took care of a bird nest that had gotten inside the soffit near the peak of a roof. The work was done after the birds had left and was done quickly and efficiently.

Michael

a month ago

Excellent service

Hammer Down

a month ago

Great job. These guys are friendly. Adequate services A bit expensive but they get the vermin.

Leslie Saxton

a month ago

We have been pest free since we hired Catseye Pest Control. The techs are knowledgeable and thorough. This is a great service, no issues!

Rose

a month ago

The workers were professional and friendly. They explained step by step what they needed to do. I would highly recommend them.

Sam W.

a month ago

The technicians are nice, but trying to get one out to the house is not worth the time. The first time you call, they come right out – I think it was within a day or two – and they sign you up for the monthly program (monthly payments, bi-monthly visits). Once you are locked into that, you will be lucky if your bi-monthly visits happen as scheduled. And trying to get them out in between visits (to handle urgent issues, for example) is literally impossible. Very bad experience.

Tyrone Goins

a month ago

Although the staff is friendly I have to rate them a 2 star for effectiveness. I have their signature catgaurd with warranty. Unfortunately it doesn’t help eliminate our mice problem. I have to call every 2 months to have someone come out to check on the catgaurd and set up traps inside house. I didn’t want to have to write this but it’s been almost 3yrs now since becoming a member. If I would have known I would have went with someone else. Hopefully this helps someone.

Olivia Rosillo

a month ago

They are great!

Barbara Fernandez

a month ago

Excellent customer service and very professional. Knowledgable and friendly staff.

Angela Pocta

a month ago

They charged me $650 to handle a supposed mouse problem. What has this $650 paid for? I’m glad you asked. I have had two visits since signing the contract in April. Techs placed less than five UNBAITED 99 cent traps in the basement, three in the garage, and four in the attic. This may shock you but they have not caught any mice. Techs have come TWICE since April to “inspect the traps.” Now, I’m not a pest control expert, but even I know that $650 is a massive, ridiculous rip off. I suppose the lesson in all of this is that I’m an idiot and hopefully you’re less stupid than me. Do not, under any circumstances, pay them to help with mice. The level of effort they put into it is so absurdly, hilariously, ridiculously small that I have to laugh for fear of crying. I was also charged $750 for mole removal. Want to guess if the moles are still thriving? Of course they are!! So for anyone counting that is $1400 down the drain. An actual tragedy. I’m embarrassed that I trusted this company. Finally, the monthly service has done absolutely nothing to cut down on the carpenter ants currently moving into my house, swarming my deck, and building a mansion in my yard. I mentioned the ants to my last tech and he said “we don’t really handle that kind of thing” which, of course, begs the question “what precisely CAN your company do well?” Because it isn’t killing mice, killing moles, killing ants, or eradicating pests. I guess what they do well is lie to customers and, essentially, steal money from idiots like myself. To be honest, I wasn’t even going to leave a bad review. I was just going to quietly quit and/or die of the humiliation of setting a huge chunk of money on fire but Catseye keeps texting me to ask for a review. So here ya go.