Paladin Pest Control LLC in Colorado Springs, Colorado 80907

Paladin Pest Control LLC

1452 Sausalito Dr, Colorado Springs, CO 80907

4.8 (84 reviews)

Overview:
Paladin Pest Control LLC is a pest control service located in Colorado Springs, CO. With a focus on providing effective pest management solutions, the company has built a reputation for its knowledgeable staff and prompt service.

Services Provided:
– General pest control
– Termite treatment
– Rodent control
– Follow-up services

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (719) 522-3950
Website: [www.paladinpestcontrol.com](https://www.paladinpestcontrol.com/)

Customer Reviews and Sentiment:
Paladin Pest Control LLC has received predominantly positive reviews, with a current rating of 4.8 stars based on 84 reviews.

Positive feedback highlights the company’s professionalism, thorough inspections, and effective pest control measures. Customers have praised the knowledge and courteousness of the staff, particularly Ed.

Examples of positive reviews include:
“Great experience working with Ed. Highly recommend!” – Andrew Palella
“Very professional, courteous, and a great value!” – SG Colorado
“I’ve used Paladin Pest Control for several years now. Ed has been great!” – Nathan Robertson

However, there are some notable complaints regarding customer service and perceived service quality.

Examples of negative reviews include:
“Horrible service incompetent… I have never reported or had a pest issue…” – DarkLordCain
“Since then I’ve left 4 voicemails to schedule the follow-up visits… very disappointed…” – Stephanie Hill

Review Summary:
Positive Sentiments: Professionalism, thorough knowledge, effective pest management, courteous service.
Negative Sentiments: Inconsistent follow-up service, communication issues, high charges for services.

Additional Ratings:
Google Reviews: 4.8 stars based on 84 reviews.
Total Lead Smart Rating: 7.8/10 – This rating reflects the high-quality feedback from many customers, but is tempered by the significant complaints regarding customer service and follow-up issues.

Conclusion:
Paladin Pest Control LLC appears to be a reliable option for pest management in Colorado Springs, especially noted for their knowledgeable staff and effectiveness in pest control. However, potential customers should consider the reported service and follow-up issues when choosing this company.

Member Since August 2024

Listing Id 191721

Contact Info

1452 Sausalito Dr, Colorado Springs, CO 80907
(719) 522-3950
Lead Smart Rating :
7.8/10.0

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1452 Sausalito Dr, Colorado Springs, CO 80907

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Reviews

Andrew Palella

a week ago

Great experience working with Ed. He didn’t try to up-sell me on work, and was happy to come back on short notice when I found more live termites after opening a wall. Highly recommend Ed and Paladin Pest Control!

DarkLordCain

3 weeks ago

Horrible service incompetent and apparently everyone there is named ed thay make me tear apart half my apartment just so they can do a one minute inspection and I even had to remind the person last time to check the bathroom sink because they were ready to walk out without doing a thorough inspection they didn’t replace traps all they did was look in the cabinets that I had to spend an entire afternoon clearing out and then another afternoon putting back together. I have never reported or had a pest issue but they make me tear apart half of my living area so they can show up to justify getting paid and I have to remind them to do their full job

Ron Auer

a month ago

I have been using Paladin Pest Control for over a year, and they have done a great job. It is usually Ed that does the treatment. He his very knowledgeable, and he has a great personality. I would recommend Paladin Pest Control to anyone needing a pest control company.

Travia Valverde

6 months ago

He just put mouse traps down that you can get from Amazon and charged $175…then have the audacity to charge another $75 just to come and do a follow up! Complete rip offf!!!

SG Colorado

9 months ago

Paladin Pest Control is great! Very professional, courteous, and a great value!

Nathan Robertson

2 years ago

I’ve used Paladin Pest Control for several years now. Ed has been great to work with. He addressed my original pest issues of wasps outside and spiders inside. We continue to use Paladin and our house stays bug free. Thank you!

John Mueller

2 years ago

We tried a number of pest control businesses over the years. These guys are the only ones that managed to keep our house COMPLTELY pest free for the last few years. I still keep a few sticky traps around and I have to change them out occasionally because they dry out before there’s anything to get stuck! Ed is a great guy who will only do things the right way.

Stephanie Hill

2 years ago

I had my initial service in July. Since then I’ve left 4 voicemails to schedule the follow up visits. Today I was told I have to pay again for the inital service fee of $175 instead of receiving the followup service fee of $50. It’s not my fault no one tried contacting me to schedule my follow-up visits after July. My phone records the 4 calls I’ve made with no reply from Paladin. I’m very disappointed in this customer service experience.

Robert Maez

2 years ago

Was so impressed called scheduled the appointment Jeff came over looked everything over set 2 traps within 24 hours it was done. All within the 24 hours. Turned right around and recommended him to a coworker.

Matthew Vukovich

2 years ago

Excellent affordable service and very professional. Ed showed up right away and took care of the small ants that invaded my house. I haven’t had a problem since. Thanks!