Brooks Pest Control

Overview:
Brooks Pest Control is a reputable pest control service located in San Jose, CA. They focus on providing efficient pest management solutions, catering to a variety of pest problems for both residential and commercial customers.

Services Provided:
– General pest control
– Spider control
– Rodent control
– Earwig control
– Home pest management

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (626) 515-8439
Website: https://www.brookspest.com/locations/california/san-jose/

Customer Reviews and Sentiment:
Brooks Pest Control has an impressive rating of 4.9 stars based on 43 reviews across various platforms.

Positive feedback highlights the company’s professionalism, quality of service, and friendly technicians.
Examples of positive reviews include:
“Had a good experience with the technician that came to do the spraying and the rest of the work at my home i really recommend them 🙂 thank you :)” – Angelica Nava
“Very professional employees and great service. Highly recommended for pest control need’s” – Amanda Arteaga
“We had a great experience with Brooks Pest Control. Boston was friendly and efficient technician.” – Ron Krueger

However, there is a significant negative sentiment regarding transparency and communication, particularly concerning service limitations.
An example of a negative review includes:
“I got SCAMMED into signing up… they guaranteed they would take care of my problem… But it was a lie.” – miriam gomez

Review Summary:
Positive Sentiments: High professionalism, quality service, effective pest control, friendly technicians.
Negative Sentiments: Lack of transparency regarding service limitations, issues with communication and customer service responsiveness.

Additional Ratings:
BirdEye: 4.9 stars based on 43 reviews, indicating overwhelming customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects strong positive sentiments from numerous customers but takes into consideration the serious complaint about customer experience and transparency issues noted in reviews.

Conclusion:
Brooks Pest Control stands out in San Jose for its excellent service and professionalism. Many customers have reported positive experiences, making them a solid choice for pest management solutions. However, potential clients should be cautious and take into account the negative feedback regarding transparency and service limitations before engaging with the company.