Franz Termite Control

Overview:
Franz Termite Control is a pest control service located in Palo Alto, CA. This company specializes in termite inspection and treatment, striving to provide knowledgeable and professional services to its customers.

Services Provided:
– Termite inspections
– Termite treatment
– Pest management consultations

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (650) 493-0445
Website: http://franztermite.com/

Customer Reviews and Sentiment:
Franz Termite Control has received a mixed set of reviews across various platforms:

Google Reviews: 3.7 stars based on 11 reviews.

Positive feedback frequently notes the company’s knowledgeable staff and thorough approach. Customers highlight the professionalism and honesty of the technicians.

Examples of positive reviews include:
“Franz Termite control has some of the most professional staff members in the Bay Area…” – Dominique Fowler
“Armando was very polite and helpful… would recommend him.” – Tony Nava

On the downside, some reviews express dissatisfaction with the service quality, particularly regarding job execution and cleanliness.

Examples of negative reviews include:
“Will have to replace beddings and touch up paint on the wall afterwards.” – Elliot Liu

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, thorough service, and helpfulness.
Negative Sentiments: Issues with service quality and cleanliness, including damaged property during service.

Additional Ratings:
BirdEye: 3.7 stars based on 11 reviews, showcasing a similar trend of mixed customer experiences.
Total Lead Smart Rating: 6.3/10. This rating reflects moderate customer satisfaction, acknowledging the strengths in professionalism and thoroughness, but also the notable issues related to customer service and execution.

Conclusion:
Franz Termite Control offers competent termite and pest management services in Palo Alto, CA, focusing on professionalism and customer care. However, potential customers should consider the mixed reviews, particularly concerning some service execution issues, before making a decision.