Overview:
HomeShield Pest Control is a highly-rated pest control service located in Long Beach, CA. The company specializes in a range of pest control solutions, including inspections and treatments for common household pests, and has garnered a reputation for thorough service and customer satisfaction.
Services Provided:
– Pest inspections
– Rodent control
– Exterior and interior pest treatments
– Gopher inspections
– Quarterly pest control service
Wildlife Control Offered:
No
Timings:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (562) 316-0111
Website: www.homeshieldpestcontrol.com
Customer Reviews and Sentiment:
HomeShield Pest Control has an impressive rating of 5.0 stars based on 621 reviews as of July 2024.
Positive feedback emphasizes the company’s professionalism, thoroughness, and friendly service. Customers have particularly praised the detailed inspections and effective solutions provided by technicians.
Examples of positive reviews include:
“Dee was great, thorough, friendly and explained things very clearly.” – Zoe Lee Wiener
“Really impressed with them. Dee was great. On time, professional, nice, helpful, detailed, knowledgeable.” – Eric Stockel
“Saul was nice, on time, easy to work with, and explained everything.” – Mali Glisson
In contrast, one negative review indicates dissatisfaction with service reliability, technician turnover, and price increases, reflecting some frustration with the company’s operational aspects.
A representative negative review states:
“I have had you for 2 years and tech constantly quitting… Your service man quit and you can’t service me properly.” – Renee Rawet MA CLC
Review Summary:
Positive Sentiments: Professionalism, thorough inspections, friendly service, ease of communication, effective pest control solutions.
Negative Sentiments: Issues with service reliability, technician turnover, and rising costs.
Additional Ratings:
BirdEye: 5.0 stars based on 621 reviews, reflecting a strong overall customer satisfaction.
Total Lead Smart Rating: 9.3/10. This rating considers the overwhelmingly positive feedback, high number of reviews, and the single negative sentiment highlighting service consistency issues. Overall, the company stands out for its quality of service and customer care.
Conclusion:
HomeShield Pest Control in Long Beach, CA, is esteemed for its thorough pest control services and high customer satisfaction, characterized by friendly and knowledgeable staff. However, potential customers should be aware of some complaints regarding service consistency and pricing strategies before making a decision.
Member Since August 2024
Listing Id 199753