Overview:
Rumble Pest Solutions is a pest control service based in Springdale, Arkansas, dedicated to providing effective pest management solutions for residential and commercial clients. With a large customer base, the company focuses on eradicating various pest issues while promoting customer education and satisfaction.
Services Provided:
– Pest control for insects (ants, spiders, etc.)
– Wildlife management (not specifically mentioned in reviews but inferred)
– Residential pest control services
– Commercial pest control services
– Customer education and consultation
Wildlife Control Offered:
Yes
Timings:
Monday to Saturday: 9 AM to 5 PM
Contact Information:
Phone: (479) 349-2560
Website: https://www.rumblepestsolutions.com/
Customer Reviews and Sentiment:
Rumble Pest Solutions has received a mix of reviews across various platforms:
Google Reviews: 4.7 stars based on 2180 reviews.
Positive feedback highlights efficient service, professionalism, and knowledgeable technicians.
Examples of positive reviews include:
“Responded quickly to my pest concerns and took care of it! Very knowledgeable, professional and courteous!! I highly recommend Rumble Pest Solutions!!” – Barbara Bull
“Your pest control can do… the two technicians that have been here… maintain excellent customer service, but they take their time to educate us as well.” – Red
However, significant complaints regarding billing practices, poor customer service, and unresolved pest issues create a contrasting perspective.
Examples of negative reviews include:
“Been great while I was paying for their services… still taking my money without any communication…” – Kris Elkins
“We had a horrible experience! Tried talking with them about how dissatisfied we were…” – Winter Trotter
Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, effective pest management, good customer service.
Negative Sentiments: Issues with billing practices, lack of response to service requests, dissatisfaction with service fulfillment.
Additional Ratings:
BirdEye: 4.7 stars based on 2180 reviews, indicating a generally high customer satisfaction despite some notable complaints.
Better Business Bureau (BBB): Profile exists; rating not specified. One complaint noted.
Total Lead Smart Rating: 6.5/10
This rating considers the overall positive sentiment from many customers, but is tempered by unresolved complaints and significant negative feedback regarding customer service and billing issues.
Conclusion:
Rumble Pest Solutions demonstrates a strong reputation for professionalism and effective pest control services in Springdale, AR. However, potential customers should be cautious, given the considerable negative feedback relating to billing and customer service, which suggests that careful review of service agreements and communication is critical before engaging their services.
Member Since August 2024
Listing Id 208600