Overview:
Termagon Inc is a pest control service based in Tucson, AZ. The company primarily specializes in pest control services for both residential and commercial properties, focusing on effective pest elimination and customer satisfaction.
Services Provided:
Pest control services, termite inspection and treatment, bedbug treatment, commercial pest management, bee removal, and multi-family unit pest control.
Wildlife Control Offered:
No
Timings:
Monday to Friday, 8 AM to 5 PM
Contact Information:
Phone: (520) 322-9211
Website: http://www.termagon.com/
Customer Reviews and Sentiment:
Termagon Inc has a mixed reputation with a rating of 3.0 stars based on 10 reviews across various platforms.
Positive feedback emphasizes the professionalism, friendliness, and effective pest management provided by the technicians. Customers have highlighted sentiments such as reliability in appointments and satisfaction with the quality of service.
Examples of positive reviews include:
“Termagon Pest Control employees are friendly & professional. Always do a great job inspecting my home for termites! Highly recommend!” – Linda Simon
“The best pest control company in Arizona! Great office staff and professional knowledgeable technicians!!! Highly recommend!!” – Dave S
“I adore the people that they send to spray my house… Great service. Great people. Great price.” – Mik White
Negative feedback indicates issues with service quality and communication. Several customers reported dissatisfaction with the effectiveness of treatments and unprofessional behavior from technicians.
Examples of negative reviews include:
“Definitely not happy with the lies the tech told my Apt manager about the condition of my apartment… Very unprofessional.” – Mark Rivera
“After months of negligent sprays… I’ve never been able to resolve a single issue.” – Lexi Dunson
“These people have NO respect for their customers’ time.” – Ron Baltazor
Review Summary:
Positive Sentiments: Professional and friendly service, effective pest control, and good communication from certain technicians.
Negative Sentiments: Inconsistent service quality, communication issues, and unprofessional technician interactions.
Additional Ratings:
BirdEye: 3.0 stars based on 10 reviews, reflecting a similar trend of customer satisfaction but significant issues reported.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service quality and communication issues.
Total Lead Smart Rating: 5.0
This rating reflects the balanced feedback from customers, acknowledging both the strengths in customer service and the areas needing improvement.
Conclusion:
Termagon Inc in Tucson, AZ, showcases a mixed performance in pest control services. While many customers praise their professionalism and effectiveness, several reviews indicate ongoing issues with service quality and communication. Potential clients should weigh both the positive and negative feedback carefully when considering Termagon for their pest control needs.
Member Since August 2024
Listing Id 209974