Truly Nolen Pest & Termite Control

Overview:
Truly Nolen Pest & Termite Control is a pest control service located in Sierra Vista, Arizona. The company specializes in pest management and offers a variety of solutions to keep homes free from pests and termites.

Services Provided:
– Pest control service
– Termite control
– Ongoing pest service
– Ant control
– Bee removal

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (520) 458-5095
Website: https://locations.trulynolen.com/az/sierravista/sierra-vista-025.html?utm_source=local&utm_medium=organic&utm_campaign=googlemybusiness

Customer Reviews and Sentiment:
Truly Nolen Pest & Termite Control has a strong rating of 4.8 stars based on 574 reviews.

Positive feedback emphasizes the courteous and efficient service provided by their technicians. Customers have praised the effectiveness of pest control treatments and the excellent communication from the staff.

Examples of positive reviews include:
“Thank you Ayden! I appreciate all the service you do and the time you take to answer any concerns I have.” – Robbin Cronin
“I highly recommend them!” – Jamie Meeks
“CJ is always polite and communicates with us effectively.” – leslie booker

However, some feedback indicates that the transition to a call center system has detracted from the personal service customers previously experienced, leading to longer response times.

Examples of negative reviews include:
“Ever since they started using a CALL CENTER type system it’s lost the home town feel.” – Edward Schmidt

Review Summary:
Positive Sentiments: Excellent technician service, effective pest control, great communication, and high customer satisfaction.
Negative Sentiments: Loss of personal touch due to call center operations, longer wait times for technicians.

Additional Ratings:
BirdEye: 4.8 stars based on 574 reviews, showcasing consistent high customer satisfaction.
Total Lead Smart Rating: 8.4/10. This rating reflects the overall positive sentiments from numerous customers, but acknowledges the mixed feedback regarding the call center transition.

Conclusion:
Truly Nolen Pest & Termite Control appears to be a reliable choice for pest management services in Sierra Vista, AZ, noted for their effective treatments and attentive staff. Prospective customers may want to consider the adjustments in service style but overall can expect a high level of professionalism and customer service.