Northwest Exterminating

Mo Salvati

a week ago

They have been my exterminators for years and I always appreciate their customer service and technicians

Bryan Brightwell

a month ago

0 integrity – they don’t do what they say they are going to do then lie about it

John B (Musica)

2 months ago

Scammers, and no one does their job. Told them I had knee high weeds. They sent a guy out with a backpack, he saw the yard and asked if I had told dispatch about the state of the yard. Which I had he then shook his head and told me that his backpack spraying won’t fix that, and they need the truck. Next day I reschedule and emphasizes this time that I need the truck and even reference the notes left by the previous guy. A week goes by new guy calls me Friday telling me he will be at my place in 15 minutes. I ask if he has the truck and explain the situation. He tells me he doesn’t, and that he can go get it since it’s available. Tells me he will call back in 15-20 minutes after getting the truck. An hour goes by no call, so I call dispatch asking where he is, and they tell me the guy told them when he called that I had canceled that day to reschedule. At this point I tell them they need to send someone today since I was promised a truck today. They tell me they can’t do that and can only do it the Monday. I then told them to cancel the weed service and drop the bill since the service was never done. They tell me it’s taken care of. Next day Saturday I got a text telling me that I have been scheduled for service on Monday, followed by a reminder email that night for the service payment. Call them Monday and at this point make it clear that if any of their guys set foot on my property they will be trespassing. They quickly cancelled that service. However, it turns out that the people you call cannot “Handle Bill Issues” it goes to someone you can’t talk to that then decides if they will fix it. Now they dropped the bill after 3 days of waiting. But I’ve been around long enough to know that this is scam behavior. All it takes is one fool writing down “started service” or something to that effect, and you are now saddled with a bill and the only out is a lawyer. But were still not done this company has created a bunch of dummy companies in the valley and pretends to be the other companies. So, you go on google to ask for weed extermination, and then it gives you phone numbers to other companies that redirects you to these scammers. Ended up calling these people 3 times, while trying to find another company.

Cory Webb

3 months ago

Always bug free with these guys!

Jason Howard

3 months ago

Very disappointed, overall. The first scheduled appointment was a no-show. When the tech (A very polite young man) came and did the service today, even he was surprised at how much I was being charged ($219.00). Having someone spray the perimeter (Outside only) of a 1,000 square foot house is simply not worth $219.00. The business model of NW is based around getting homeowners to commit to a subscription (so to speak) where they come out on a regular basis. When I called to confirm that this was the price, the manager I spoke with told me the price for a one-time visit will always be $219.00. Honestly, folks… you can do better than this.

John Popescu

6 months ago

Well, taking a little too much $$$ for their service

Willy Williams

7 months ago

Ever since the purchased Preventive pest Control, the service immediately went downhill, their systems never work, which prevents appointments from being rescheduled even after calls in to talk to a manager and multiple apologies, promises, scheduling, and the inconsistency of how scheduling of completed . would never recommend and encourage to stay away. they literally have never honor their commitments!

Carey Tucker

7 months ago

We have had Northwest Exterminating (Preventative) for several years. We have pest control and rodent services. They have also provided termite service as well. Marcos was out today and is very knowledgeable about his work. Initially we were going to stop our rodent service however Marcos restored my faith that the bait boxes are working. He didn’t mind that I asked questions and I could tell he took pride in his work. Northwest Exterminating is lucky to have him. Thank you Marcos!

Abby Rosenberg

9 months ago

Marcos was great. He came over and introduced himself, explained what he was doing. Very professional and I appreciated that. Overall I enjoy working with this company. Have for many years and will continue to do so.

M Cee

11 months ago

Roderick was extremely polite and took his time exterminating our home. He showed extreme care when spraying our home inside and out. He definitely went above and beyond our expectations and we appreciate his glowing demeanor. We can only hope to see him next month. We appreciate your hard work.