HomeTeam Pest Defense

Overview:
HomeTeam Pest Defense is a pest control service based in Phoenix, Arizona. The company specializes in providing comprehensive pest management solutions to residential clients, ensuring effective removal and prevention of pests.

Services Provided:
– General pest control
– Quarterly cleanings
– Specific treatments for termites (Sentricon)
– Wildlife management

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (480) 929-7620
Website: https://pestdefense.com/phoenix/phoenix-east/?utm_source=google&utm_medium=googlelisting&utm_campaign=location

Customer Reviews and Sentiment:
HomeTeam Pest Defense has received a prominent rating of 4.8 stars based on 854 reviews.

Positive feedback emphasizes their reliable service, professionalism, and the effectiveness of their pest control methods. Customers appreciate their quick response to pest issues and friendly technicians.

Examples of positive reviews include:
“Brianna is phenomenal, she helped me & was very professional” – Christian Cole
“We’ve used HomeTeam years with complete satisfaction.” – Reginald Norfleet
“My technician, Tony, is the best. He is thorough, knowledgeable, and most of all, has a great attitude.” – Juls Q

Conversely, negative feedback mentions concerns about pricing compared to competitors and continued pest issues despite ongoing service.

Example of a negative review:
“Do not use. Prices are way too high and we still had a lot of pests.” – Jonathan Chen

Review Summary:
Positive Sentiments: Reliable services, professional staff, effective pest control, thoroughness, and great customer interaction.
Negative Sentiments: Issues with pricing transparency and continued pest presence.

Additional Ratings:
BirdEye: 4.8 stars based on 854 reviews, indicating strong customer satisfaction with a few complaints.
Total Lead Smart Rating: 8.5/10, reflecting the overall high customer satisfaction but acknowledging some complaints about costs and effectiveness for certain customers.

Conclusion:
HomeTeam Pest Defense appears to be a highly regarded choice for pest control services in Phoenix, AZ. With a strong emphasis on professionalism and reliable service, they are widely recommended by many customers. However, potential clients should consider the varied feedback regarding pricing and effectiveness before making their decision.